Great company Everything about my purchase was perfect from start to finish. My order shipped quickly, was very competitively priced and shipping costs were not overinflated. Item came quickly and was packaged well. Would definitely do business with them again

Easy to navigate site with a good selection The site is easy to navigate with good, clear photos of measurement tools. In my case I needed a new pair of digital Mitutoyos. Global Test Supply had the best price and shipping was free in my case. The checkout process was easy to get through as well. As a bonus I got mine in 2 days as we are both located in North Carolina. This was my first purchase here, but won't be my last if I need any similar products. Can recommend to anyone that is need of precision measuring tools. Thank you.

Shipped wrong part, but resolved UPDATE - After this review, Global Test Supply contacted me and I was shipped the correct part. I was shipped the wrong items (two $20 sets of pliers instead of the $111 ones I ordered) and have contacted customer service 3 times now for a return authorization. The first reply said my email would be forwarded to the returns dept, second reply said they would forward it again, and my third request (10/11/23) was ignored.

Machinist calculator nightmare (solved) I ordered a machinist calculator to finish one of my job. After 5 days I received an email saying that the calculator was out of stock and therefore I had to wait until April 3 in order for them to receive the calculator from their supplier. I asked to cancel the order due to the urgency to finish my job and they asked me why would I need a refund. Basically I gave them the ok to wait until April 3 and yesterday April 2 I called them and the person over the phone said that the calculator arrived so it will be shipped today April 3. I opened a claim with paypal because first on the invoice the description of the item was totally incorrect and listed as a tripod stand and second because they lied to me and didn't receive any email with shipping confirmation. At this point this is not a company that I can deal with and I would suggest anyone to stay away if you need your tools for professional use. 4/8/24 update After waiting for this long I am happy to say that I received my famous calculator. I will definitely change my review into a more of a positive outcome and invite Global Test Supply to be more precise. We all deserve a chance to do better. I definitely appreciated that words reflected facts after all and so thank you very much.

Customer Service for object DOA I ordered a 4 inch K type thermocouple probe. The tip of the probe arrived with a ~80° bend in the tip. I sent photos to the customer service team, and they promptly arranged for a replacement to be sent. Unfortunately the shipping took approximately 2-3 weeks for each probe, but that's about par for the course in today's environment. Overall, highly satisfied with the experience. Thank you for taking me seriously and making the situation right!