Great quality! Bought a birth stone ring for my mom’s birthday as a gift. Got my name & my older sisters, ring is still in pristine condition!! Highly recommend good quality!

Resolved Problems I have had problems with previous orders and there has never been a hassle to resolve the issue. CS is courteous, understanding and very helpful. Needless to say, the merchandise is beautiful. Thank you.

Instead of using the post card that I… Instead of using the post card that I got in the mail I went online to order the diamond cross ring much easier

Bradford Exchange Quality The item that Bradford Exchange excells at is quality. Quality in the offer. Accurate item descriptions, quality in the packaging and shipment of the item, and quality in the item itself. I am never dissatisfied with the quality of purchases that I have ever made through the Bradford Exchange.

Can't connect with customer service I rec'd an email stating there's a problem with my order and to call customer service right away. I checked my bank and saw payment was being processed. I tried multiple times to call but could not get any live person other than a robot saying they could not find my order number, phone number, or customer number in their system. I remained on hold but no one came on the line. The item was a gift for Mother's Day and if not shipped soon my mother will not get it in time. I do not know what the problem is nor how to get ahold of Customer Service. Very disappointing. Will not order from this company again.