Resolved Problems I have had problems with previous orders and there has never been a hassle to resolve the issue. CS is courteous, understanding and very helpful. Needless to say, the merchandise is beautiful. Thank you.

Please do not use BRADFORD exchange Please do not use BRADFORD exchange, and even do not open account. I purchased coin one time, but after this purchase, BRADFORD kept doing unrecognized purchase and charges in my account, eve n if I called customer service when I got 1st unrecognized purchase and charge, he confirmed that there was no automatic purchase, but 2nd fraudulent charge happened again in my credit account. I don't know why this company is doing this fraudulent charges again and again. I disputed and should change my credit card number. I cannot trust this BRADFORD.

The ease of using your site and the… The ease of using your site and the multiple shipping options. You offer great products at reasonable prices and I know the products are well made!

Immediate pop ups smoke and mirrors… Immediate pop ups smoke and mirrors campaign. ‘This qualifies for free shipping’…’save $10’. When in fact it’s banking on an unwitting $16 per month subscription. This is dirty

Can't connect with customer service I rec'd an email stating there's a problem with my order and to call customer service right away. I checked my bank and saw payment was being processed. I tried multiple times to call but could not get any live person other than a robot saying they could not find my order number, phone number, or customer number in their system. I remained on hold but no one came on the line. The item was a gift for Mother's Day and if not shipped soon my mother will not get it in time. I do not know what the problem is nor how to get ahold of Customer Service. Very disappointing. Will not order from this company again.