Kimberly Simmons Merino
GBCINO ( Catholic In Name Only) Still the worst healthshare ever. Daughter had ER visit in July 2021. Just now got notification of “sharing “ That is almost 3 years. Currently zero movement on cancer treatments from September, 23. Their preferred provider for breast cancer was a plastic surgeon 2 hours away from me.
TINA T
GBGreat Customer Support This was my first time using Solidarity Healthshare after changing from having insurance. My first experience of going to the pharmacy to get a flu shot was great! I had to call customer support to confirm whether I had to pay out of pocket or the pharmacy needed to bill Solidarity instead. Customer support answered the call quickly and was extremely helpful. She explained everything and answered all my questions. I've already submitted all the paperwork so I should be getting reimbursed shortly. Thanks Solidarity for making my first use experience a great one!
Erin
GBThey will not pay the shareable wellness visits they promise There is nothing Christian about this company. We chose them specifically because we were entitled to a shareable annual wellness visit. We were members in good standing for 6 months, including for 3 months after our pediatric appointments. Then my husband got a job with health insurance benefits so we gave them one month notice and left. They are refusing to pay for the wellness visits, claiming they're approved but current members get priority, which is indefinite. So our monthly share paid for other members' bills but we got nothing out of it. We essentially donated $3,000. And now our bills got sent to collections because it's been 11 months. They don't make good on their word and obviously they are not in good financial standing since they don't have the money to pay. Had a much better experience with Samaritan Ministries.
Kathleen Kelly Wojtkowiak
GBOff the Charts Customer Service! David Brzezniak helped me tremendously today and on 10/7/22. He continuously answered all my questions, provided information and eased my anxiety. David is dedicated to this mission. He made my day because sometimes managing the claims is very time consuming. David is thorough and highly skilled. He has great patience and an ability to stay on task and drive the process of settlements. Dave exceeded my expectations.
Emily R
GBUnreasonably long processing times. We faithfully paid our monthly share amount for 3 years from January 2020 to January 2023. We have 17 outstanding medical bills that Solidarity has not shared into. These bills were incurred from February 2022 to October 2022. We were active members from January 1st 2020 to January 32st 2023. All of the 17 medical bills were incurred and submitted WHILE we were active members. 16 of them finished processing WHILE we were active members and were placed into a “batched, waiting for payment status” WHILE we were active members. If Solidarity had shared into these bills in REASONABLE amount of time, then we would have still been active sharing members when these bills were shared into. Instead, our bills are now being placed at the end of the line behind active sharing members because of the following ambiguous statement in their Sharing Guidelines "Only Sharing Members with an active Membership will have their Eligible Medical Expenses Shared. " How long will it take before these bills are shared into? It's been 2 years so far. I wish we would have never joined Solidarity in the first place, and I will be happy to put this chapter behind me. I write this review because I do not want others to have to go through the headache and stress I have been through so far with Solidarity.