Amazing and Professional Service MyPoupette was both professional and friendly. I needed their help on an ebay case of counterfeit items, and it was hard to find a jeweler that would take the case. I worked with Kelly from their authentication team, and she did an amazing job accommodating my specific case needs. They handled it quickly, doing the appropriate research and writing a very detailed explanation in the case letter. Once I had the documentation from MyPoupette, I won the ebay case the next day.

Fraud / Scam Had used this company once before with no issue. Then I paid for a 3 day authentication for a pair of Chanel shoes because an ebay buyer wanted to return the shoes because they did not fit and because I did not take returns they resorted to saying that the shoes were counterfeit when I knew they were NOT so I paid mypoupette to do an authentication. mypoupette was VERY FAST to take my money BUT NEVER did the authentication after MANY emails and phone calls and days and weeks of waiting. Finally I just called my credit card company and disputed the transaction to get my money back. BEWARE OF USING THIS SCAM SERVICE AND DO SO AT YOUR OWN RISK!

I used my poupette a decade ago to… I used my poupette a decade ago to authenticate a Gucci bag and most recently, a balenciaga. I find the team to be friendly, knowledgeable, and responsive throughout the process. The pricing is fair as well

My LV Authenication The authentication process was quick and easy. Thank you so much My Poupette for this great service. I have been searching for a way to find out about my bags now I know unfortunately my bags were not real but this saved me alot of time and embarrassment if ever I tried to sell them.

Golden Goose Fake Sneakers Purchased a pair Of Golden Goose sneakers on eBay. When they arrived there was something off about them but I wasn't quite sure what it was Seller was a long time seller, with over 400 positive feedbacks and guaranteed authenticity. When I contacted the seller questioning their authenticity she was offended and said she doesn't sell fakes and that she personally purchased them at a GG Boutique. Nonetheless I had them authenticated by My Poupette. Turned out they were fake. MP explained in great detail why they were deemed fake and were available to confirm their findings with eBay if necessary. Seller refused to give me a refund. I opened a case. As soon as I mentioned My poupette to eBay they decided in my favor and gave me a full refund. That's how reputable My Poupette is. I highly recommend. 100% satisfied.