Mike Shew
USThe individual chatting with the… The individual chatting with the potential clients handle the chats appropriately.
John
USWhere’s the lead? The professional service of my account representative has been outstanding and deserves 5 stars. The 1 star rating is focused on the fact that NGage Live Chat has not produced any valid leads or new clients.
D Smith
USVery happy with the service Very happy with the service. Just started up thinking we didn't have much to lose by engaging with potential clients on our own website when we are not always available. Right away, we signed up our first contact and couldn't be happier. In fact, our client said that he specifically was impressed with our use of technology by having a real live chat feature on our website whereas most other law firms do not. Thanks Engage!
Jeff Feldman
USWe've been using this feature on our FKCS.Law website ! We've been using this feature on our website for several months. I'm impressed by how well the live chat people keep those visiting our website engaged and how well they obtain pertinent information from the visitor. Behind the scenes, the business aspect of using this feature has been seamless!
Matthew Nutting
USDoubled My Clients Prior to enlisting the help of Ngage my law firm was getting about 6 SEO leads/month on our website. Thanks to the ability for the clients to actually talke with someone (Ngage) -- we have doubled our retained SEO clients!!! Service paid for itself for the whole year after our first client signup.