Ngage has performed as advertised. Ngage has performed as advertised. Candidly, it has exceeded my expectations. The timeliness of the notices of contacts is immediate and the contact information gathered to respond is highly accurate. The numbers have exceeded my expectations and the biggest problem are too many inquiries at times. The front office is also easy to work with and provides answers to questions about billings quickly and fairly. I have had the chance to move to compare other providers, but have chosen to stay with Ngage. I highly recommend.

While I am pleased with the customer… While I am pleased with the customer service of Ngage, my opinion is listed as average due to the service itself. The customer service is excellent. The idea is great. The results are less than stellar though. I would be happy to go into more detail over the phone.

As a business owner it is very… As a business owner it is very important for potential clients to be greeted professionally and courteously. First impressions mean everything, I have been very pleased with Ngage's chat feature and flexibility with non-routine chat questions. I also have been pleased with their fair approach to billing. I would recommend their services to anyone who needs a chat feature on their website.

Very happy with the service Very happy with the service. Just started up thinking we didn't have much to lose by engaging with potential clients on our own website when we are not always available. Right away, we signed up our first contact and couldn't be happier. In fact, our client said that he specifically was impressed with our use of technology by having a real live chat feature on our website whereas most other law firms do not. Thanks Engage!

Ngage does a great job handling live… Ngage does a great job handling live chats for our firm. We tried a less expensive chat service and potential clients clearly were not happy with the experience and often complained. That is no way to start a relationship.The chat service you choose is on the front lines of your business and the way the service handles potential clients reflects directly on your law firm. We have never had a complaint about an Ngage operator. They do a quality job and I highly recommend them.