Outstanding service saved the day, thousands of $ I was shopping for some seal that no one had in stock so I found them at 3BG Supply and placed the order. The next morning they sent me a note telling me we don't have those either and 180 day backlog on them but we have the same seal in another brand and would that be Okay? Heck yes it better than Okay! I got the parts shipped and on the way with something I couldn't find in five hours yesterday of shopping and calling! These people go above and beyond with "service" and you know what I mean, what service used to be!!!!! Got my problem solved by a company that cares, employees people that care and real SERVICE! I think I'm going to cry! Thank you you and the 3BG Supply team big time! It's a $25 order that has a machine down that's costing thousands in down time!

Ordered the parts I needed and had them… Ordered the parts I needed and had them the next. customer service actually reached out to verify the part I ordered was the correct one. Top notch service will definitely order from them in the future

Great customer service What I was needing was not a everyday item. I explained to Stephanie what I was needing & she went out of her way to find out the details. Not only did she find what I was needing it was a great price!! Every time I had a question Stephanie was there to help. When I would call I would always get a friendly voice like Parker that always asked to help if Stephanie wasn't available & always asked how my day was going. That means a lot, they treated me like a person not someone just answering the phone to make a sale.

Great customer service - easy ordering I placed an order for roller bearings online from this company, 3BG Supply, that I happened to stumble across on the internet. After placing the order, I subsequently found they have great customers service. Shortly after ordering, I received a call from Jake to make sure everything was correct and that I was getting the exact parts that were needed. After delivery Jake followed back up to confirm reciept and I received a thank you email from one of the founders. Wow, great customer service!

Great customer service Great customer service. We ordered bearings in the middle of holiday season and Tim managed to get them out and ship them overnight to us. Great response and follow up! Thanks again guys.