A great experience! Easy process. Instead is spending hours upon hours filing our paper work and understanding proper state rules. I filled out the necessary paperwork and felt I was quickly on my way to getting back to the ideas of building my business.

Hassle free experience and real people My colleague recommended Trademarks411. I filed my application and the next day I received the documents to esign. I was blown away by the speed of the service. I had a question regarding my filing and I received great service. Its nice getting personalized service from a real person especially in time where you call your bank and its an automated rep. One call really does do it all.

Customer Service! The last thing any of us want to lose is a trademark that we have in place to protect our brand. Life keeps us all busy and we tend to forget to handle things and or we say that it will get done later. Needless to say, my very own later came back to become an issue but Trademarks411 handled that problem for me and for that, I am grateful.

Bad Communication I wish they would have did a more thorough search before filing my trademark application! I would have at least tried to find a different name vs wasting money after they told me they searched and I should be fine. I even paid an extra $199 for them to dispute the refusal, but it was refunded. They said they normally charge $600, which was not advertised on the site nor on my dashboard, and they said even then, they probably wouldn’t be able to dismiss the refusal! I just hate wasting money! I recommend finding a different trademark/ business lawyer to do the search before starting the trademark filing process. Not to mention I had to email them multiple times to get a status and find out what was going on! I still don’t know why my mark was refused. It was never fully explained, I just had to read the refusal document and figure it out.

Great treatment of me as a customer They have always treated me exceptionally well as a customer and have been very flexible and helpful in their approach.