David
GBOne phone call does it all! No hassels, no grief and no complicated paper work. It's all very plain and simple. Communication is great, they stay 'on-top' of it from start to finish.
Brandee
GBAMAZING CUSTOMER SERVICE!!! We first registered our TM with Trademarks411 months ago. It was an easy process. Then we started having issues with trademark infringement - it was a VERY stressful situation. I just want to highlight something that is missing in most businesses today, and that is personalized customer service. Nicholas is beyond amazing! He was there for us every step of the way. He was kind and I never got the feeling that I was asking too many questions. His insight was invaluable through the whole process. He made a hideous situation so much more tolerable. I appreciate the support and would highly recommend this company! Thank you so much!!
Leo Bar
GBThey helped me a lot i applied for a trademark 5 months ago, they helped me understand the risks and benefits after submitting the application. (it's mostly beneficial) i just now got a question to answer from USPTO and in 24 hours they helped me respond. I'm happy about their fast and efficient service,
WhitneyB
GBBad Communication I wish they would have did a more thorough search before filing my trademark application! I would have at least tried to find a different name vs wasting money after they told me they searched and I should be fine. I even paid an extra $199 for them to dispute the refusal, but it was refunded. They said they normally charge $600, which was not advertised on the site nor on my dashboard, and they said even then, they probably wouldn’t be able to dismiss the refusal! I just hate wasting money! I recommend finding a different trademark/ business lawyer to do the search before starting the trademark filing process. Not to mention I had to email them multiple times to get a status and find out what was going on! I still don’t know why my mark was refused. It was never fully explained, I just had to read the refusal document and figure it out.
Anonymous
GBTrademarks411 Attorneys are Swindlers We paid almost $700 to get our company's name trademarked via Trademarks411 only to find out from the USPTO that for VERY obvious reasons our company name could not be trademarked. It is too generic. But we consulted with the attorneys at Trademarks411 about whether or not our name was a good candidate for trademarking, and they assured us that it was. Based on the letter we received from the USPTO regarding our trademark denial, the attorneys definitely should have known that our name was too generic to trademark. Very disappointed that they took our money instead of being upfront and honest with us about the law.