Trademarks411 is very competant and extremely helpful Trademarks411 made it really easy for me to navigate a very complicated process. Little did I know how much there is to seeking a trademark. I couldn't have done it without them.

Service beyond expectation! I applied for a trademark, through the trademark411 web interface from the UK but there was a problem with the card payment for paying for the USPTO fees step. Nicholas at Trademarks411 paid anyway so there would be no problems for my application and I paid Trademarks411 afterwards. Bear in mind my business is located in the UK, so this was beyond what was expected or required. I've had a couple of queries since, and even though I have gone for the most basic package, Nicholas has been quick to respond and provided great assistance.

Bad Communication I wish they would have did a more thorough search before filing my trademark application! I would have at least tried to find a different name vs wasting money after they told me they searched and I should be fine. I even paid an extra $199 for them to dispute the refusal, but it was refunded. They said they normally charge $600, which was not advertised on the site nor on my dashboard, and they said even then, they probably wouldn’t be able to dismiss the refusal! I just hate wasting money! I recommend finding a different trademark/ business lawyer to do the search before starting the trademark filing process. Not to mention I had to email them multiple times to get a status and find out what was going on! I still don’t know why my mark was refused. It was never fully explained, I just had to read the refusal document and figure it out.

Great treatment of me as a customer They have always treated me exceptionally well as a customer and have been very flexible and helpful in their approach.

Amazing Service! A wonderful company- such a pleasure to work with, took all the pain out of some paperwork issues with registering a US Trademark for my business. Excellent communication, friendly and super affordable! Would give six stars if I could