I would haven given a 5 but having… I would haven given a 5 but having trouble getting Certificates of Analysis on a timely basis.

I need to receive a ship date and… I need to receive a ship date and tracking information with my order. I had to call and request, and never received the tracking information, or confirmation that it shipped. Make it easier for me to track my orders and I would look to by more from that supplier.

Get a clue for your costumer service My first and only purchase from you made it possible for to never buy from you EVER. Your payment department not only will not call back they completely ignore the fact of receiving payments that I was told to make. Your costumer service is about as good as taking a bus to the train station other words get a dam clue

Seth Sedberry and Conner Cahill were… Seth Sedberry and Conner Cahill were both very helpful in helping us choose and acquire the right product for our application.

Unreasonable Timing, Bad Communication Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end result: being charged $500 for a 25lb bag when the requested amount was just 2kgs. Being sent 25lbs was never communicated whatsoever.