Get a clue for your costumer service My first and only purchase from you made it possible for to never buy from you EVER. Your payment department not only will not call back they completely ignore the fact of receiving payments that I was told to make. Your costumer service is about as good as taking a bus to the train station other words get a dam clue

Slow response Wrote an inquiry on the plastic industry lubricants. Didn't got a response. A month passed afterwards, and here comes an email, that they will not be able to aupply. Already got a sample from other company, tested, purchased, procured, and used for a week. I suppose a bit slow with new customers.

Review It is so hard to get anything done with your company. I have been requesting a sales person to call me for a sample. Has been 2 weeks. I finally found another vendor so I can get a sample. So you guys lost out on an order.

Unreasonable Timing, Bad Communication Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end result: being charged $500 for a 25lb bag when the requested amount was just 2kgs. Being sent 25lbs was never communicated whatsoever.

Good materials, need less pressure I would give them 5 stars except they really put pressure on you to buy within a certain amount of time. Something we wouldn't do to our own customers. Our customers take their time as well as run their own clinicals, which is why there is a wait before purchasing materials, why does every vendor understand this but Chempoint? Its gotten a lot better since we have a new account rep. that we have been pleased with so far.