I need to receive a ship date and… I need to receive a ship date and tracking information with my order. I had to call and request, and never received the tracking information, or confirmation that it shipped. Make it easier for me to track my orders and I would look to by more from that supplier.

Unreasonable Timing, Bad Communication Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end result: being charged $500 for a 25lb bag when the requested amount was just 2kgs. Being sent 25lbs was never communicated whatsoever.

Extremely helpful Extremely helpful, knowledgeable, and provided great customer service. Will definitely work with them again

Painless ordering, shipping and delivery. Good price. Chempoint has been a supplier to us of lubricants we use in our wire manufacturing process. The ordering, shipping and delivery process is painless. I get a good price and excellent service. Good job, Chempoint.

I have been working with Seth Stern and… I have been working with Seth Stern and he has been great at getting me responses good or bad.