Rainbow International

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2.65
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

5.00%

1

55.00%
About Rainbow International

Full service restoration services from water, fire, smoke, odor damage.

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Gary Egbert
GB

Rainbow International of Conroe. Rainbow International of Conroe. Excellent cleaning staff. Supervisory staff responded within 2 hours of my request (at 8am Monday morning) and had a crew of 4 ladies at my house by 8pm that night.

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Not me
GB

Professional and responsive… I have really appreciated how proactive and upfront this company has been in dealing with an insurance claim. This is all the more appreciated given that all other parties involved from my insurance company to loss adjusters have been unresponsive and provided abysmal customer service. I’ve appreciated having one professional company in the mix, in the form of Rainbow.

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S
GB

NEVER AGAIN NEVER AGAIN, THEY ARE NOT PERMITTED ON OR NEAR MY PROPERTY...THEY DESTROYED MY ROOM, STOLE MY ANTIQUE BASEBOARD, AND RUINED MY ROOM AS I KNEW IT, DO NOT LET THEM INTO YOUR HOME!!!

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C Darnell
GB

If I could leave a no star I would If I could leave a no star I would. These guys are a joke and worse customer service ever. We've been trying to work with them for the past 2 months and they seem to just jerk us around. Our insurance company isn't happy either with their lack of effort and business practice. Don't use them!!

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Claire Reece
GB

Worst incompetent company Worst incompetent company I have ever across. Didn't attend my property for three weeks following a drainage leak in my kitchen, despite requests from my insurers. When the contractor did arrive he argued that there wasn't a problem because the sewage leak had dried out... - really surprising after three weeks!!! Accused me of lying when I stated that the company had tried to contact me before, even though both head office and the call centre had admitted that there were requests from my insures on their system but for whatever reason they had failed to contact me. Contractor was also unaware that the laminate flooring had already be deemed a loss by the loss adjuster and could be removed. (Purpose of the visit was to lift the flooring and sanitise the area; they were under the impression it was to check the floor was dry?!?). Flooring was contaminated but contractor couldn't comprehend why this was a problem. Am having my house renovated and I couldn't get a workman (during the 3 weeks) to go near the flooring because of how it was damaged, so I know that asking a specialist company to remove it is not strange! Still have contaminated flooring in my kitchen as its supporting the sides of my kitchen units. Would have thought the company could have found a way around this, but agreed for it to be left as by this point wanted the contractor out of my home more than damaged flooring. (I will pull up a piece of undamaged flooring to put under the units- not hard to figure out). Was made to feel that I was over reacted to the extend of the leak as the leak wasnt obvious. However, it wasn't obvious because it took them 3 weeks to arrive....

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