Just had a retail premises restored… Just had a retail premises restored after a fire can not thank Jackie lee and the team for there outstanding work whole place looks like a new premises well done guys

Professional and responsive… I have really appreciated how proactive and upfront this company has been in dealing with an insurance claim. This is all the more appreciated given that all other parties involved from my insurance company to loss adjusters have been unresponsive and provided abysmal customer service. I’ve appreciated having one professional company in the mix, in the form of Rainbow.

promises but cut corners promises but cut corners. didnt even turn up. makes it difficult for my insurance. left without bath toilet and hot water. stating they never knew i was living without essentials environmental health tried contact but they refused to speak. talked more about his business being furloughed etc even though i saw him most days working. asked for a copy of damp report refused stating i dont pay his wages the insurance do so wouldnt give me a copy even though its my home and i pay my insurance. recorded this conversation as i knew they were trying to get money for works they hadnt really done stating they cleaned but they didnt ....i did it. Dont be fooled whilst you are vunerable. I am disabled without a bath or shower since feb his excuse was covid

Worst incompetent company Worst incompetent company I have ever across. Didn't attend my property for three weeks following a drainage leak in my kitchen, despite requests from my insurers. When the contractor did arrive he argued that there wasn't a problem because the sewage leak had dried out... - really surprising after three weeks!!! Accused me of lying when I stated that the company had tried to contact me before, even though both head office and the call centre had admitted that there were requests from my insures on their system but for whatever reason they had failed to contact me. Contractor was also unaware that the laminate flooring had already be deemed a loss by the loss adjuster and could be removed. (Purpose of the visit was to lift the flooring and sanitise the area; they were under the impression it was to check the floor was dry?!?). Flooring was contaminated but contractor couldn't comprehend why this was a problem. Am having my house renovated and I couldn't get a workman (during the 3 weeks) to go near the flooring because of how it was damaged, so I know that asking a specialist company to remove it is not strange! Still have contaminated flooring in my kitchen as its supporting the sides of my kitchen units. Would have thought the company could have found a way around this, but agreed for it to be left as by this point wanted the contractor out of my home more than damaged flooring. (I will pull up a piece of undamaged flooring to put under the units- not hard to figure out). Was made to feel that I was over reacted to the extend of the leak as the leak wasnt obvious. However, it wasn't obvious because it took them 3 weeks to arrive....

Saved my house from the threat of mold! I had a water loss issue in my house that threatened to damage the stucture of my house and spread mold. Rainbow Phoenix came in and saved my home. On time and professional water damage company. Ill recommend them to everyone I know in Arizona, Phoenix metro!