Using DataMaster speeds up data… Using DataMaster speeds up data integration to the appraisal report and completes the 1004MC quickly which allows me to do more work. I'm spoiled after using DataMaster for the last couple of years and will continue to utilize it for every report I write. I do and have recommended DataMaster to peers and they all enjoy it as well. Very good software.

I’d give the software 4 stars but... I’d give the software 4 stars, but the value and customer service is more like 2 stars. The software works well enough, it still has some bugs however it let me do about 90% of what I want. It’s quite expensive though, over $1,000 per year and they are not even providing the data, just an import function really. The customer service was great when they were trying to sign me up but then fell off sharply. My MLS made some changes and they were quite slow to update the software even after numerous complaints. The worst part is that when I needed to cancel my service, they still charged my credit card after numerous emails, and then forced me to dispute the charges with my bank instead of issuing a timely refund. Bottom line, the software does save you lots of time, but I would look into some competitors first for better value and service.

I've called twice about problems with… I've called twice about problems with the way the MLS information transfers to my ACI and both times it was not helpful. Data master does not input in some of the UAD format on the grid, such as site size includes a comma (UAD format does not allow commas) and the "Effective Date of Data Source" does not include a zero for months 01 to 09. Along with a few other items, that I have to immediately fix. It would also be nice if you included the cost approach like Spark does. To be honest, once Spark is available to ACI users I may switch over. Its not only less per month but includes the cost approach.

The product works and that's key The product works and that's key. My issue is the cost, for what I pay, regression analysis should be included. There are similar programs that are cheaper that now integrate better than before. My key issue that has held me from switching is that I'm waiting to see if Data Master will offer some regression tools to this wonderful program.

It saves me so much time It saves me so much time. Occasionally it will download data that is incorrect into the market conditions form, such as saying there are 4 competing listings, when there are 3, and I have only checked 3 for export. That is the only reason I don't give 5 stars. Excellent customer service.