Mark Gray
GBDatamaster was the perfect product for… Datamaster was the perfect product for me. WAS. They rolled out a new platform and the new platform is awful. It is an awkward interface. It makes numerous errors like entering "BusyRd" for a comparable that is in the middle of a platted subdivision. That is just an example. There are many more. The old platform was simple and accurate. The new platform is a failure. Awkward interface, inflexible and makes many mistakes. I am going to try Spark or Anow software. If you are using the original DataMaster platform I envy you. But beware, the new platform will be coming for you soon. Signed, computer savvy guy
Ronald
GBDataMaster is a huge time saver for me DataMaster is a huge time saver for me. It cuts down about an hour on the time required to type up an appraisal. Since it transfers the data of the subject property and each comparable sale as it appears in the MLS and/or the county tax records, it eliminates the chance for typos/errors in data transfer which can often happen when typing everything by hand. Signing up for DataMaster four years ago was one of the smartest things I did for myself and my appraisal work. It has more than paid for itself and I don't think I could go back to doing it the "old" way again.
Julie
GBMissing data Missing data. Issues with transferring the correct data. Your updates changes the formats. Data on MLS and tax record doesn't transfer over. You don't offer the cost approach like other data entry companies do. Now having issues bringing up tax record to transfer. If i had another choice I would use another company but since I am limited to why my software allows.
Mark
GBI have made four calls to Data Master… I have made four calls to Data Master about a problem in the past year, and each time I explain that I never get a return call, I am told YOU WILL ABSOLUTELY HERE BACK FROM ME (whoever answers the call) TODAY But I never do, and the problem still exists. Rental data does not all transfer like it used to !!!
Austin
GBHorrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.