Marty
GBItem Looked Better online than in person The item looked a lot better on your website page than it did when it arrived.
Shane
GBGreat product. Need to improve delivery time. I loved the sympathy basket that I ordered for a friend whose mother passed away on Friday, September 18, 2015 . I ordered the basket on Tuesday September 22, 2015. My friend did not receive the basket until Wednesday September 30, 2015. Too late for a Sympathy basket - by time it was delivered the funeral/wake was already over.
Kelly
GBbasket and ordering The basket I ordered looked bigger online, but still was nice. I also didn't receive a confirmation by email when I ordered, so I wasn't sure the order went through at first.
nicole
GBDisappointed. Will never purchase from them again. I purchased a gift basket to be delivered to a friends work. She had just bought her first home and I wanted this delivery to be a surprise. I paid $40 extra for it to be delivered to her work the next day. I called Gift Baskets Plus to confirm delivery for the next day. I spoke with the supervisor and I made it very clear that If it wasn't going to be delivered the next day, I will just cancel the order. By 3pm the next day I checked the tracking status and noticed it hadn't been delivered so I called FedEx and they said there was a delay but it was on the truck and would be delivered by 8pm. At 8pm I checked the status again and it said the package was not delivered because the business was closed. I know very well the busy was not closed! My friend was there working until 11:30pm. They close at 10pm. I emailed the supervisor from gift baskets and told her how upset I was. She didn't seem to care. It was now Saturday and FedEx would be closed over the weekend and could deliver on Monday. My friend left for vacation on Monday. I was so disgusted I cancelled the entire order. Customer service is awful. I will never purchase from them again.
Renda B.
GBFamily Flix Basket I do marketing for my company and ordered two of these baskets to give away at health fairs. Everyone that sees them comments about how "neat" they are and asks where I got them. They are a "hot item" and I will be ordering more in the future.