loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

Absolutely perplexed by so many… Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to be successful! Never seem to get any responses. Would love to know where I'm going wrong here. Can't help for want of trying to take people's stuff off their hands!

It's hard to recommend the site It's hard to recommend the site. I tried to post an item in good faith and it is just left hanging in moderation limbo, while other items are being posted by other members. It has been nearly 24 hours now and I understand that moderators are volunteers, but this makes no sense, with zero feedback given. I have a lot of decent items I'd love to share, but what's the point wasting time with such an inefficient service. Hopefully there will be AI moderation at some point and cut out the human.

Good until recently I have had good experiences in the past. But recently I was ignored when I tried several times to contact my local moderators after a scary experience. I was giving away some paving materials. Many people replied, but I offered it to the first person, as I felt I should. He texted and showed up promptly. But he also tried to completely control the pickup, and made me extremely uncomfortable. He was verbally abusive and very creepy. He told me that he was friends with the moderators, and basically knew more than I did. And I got no reply to any of my complaints to the moderators. No response at all. I am much more wary now, and hesitate to use freecycle. I recommend that you do not have someone pick up from your home if at all possible. Vet the person if you can, and have someone with you at any pickup. My experience was traumatic.

A great idea frustrated by its users Unlike others who’ve posted here, I haven’t had problems with the website functionality or with moderation. My disappointment has been with the users. I see people here referring to “time wasters” and I have to agree. I get the feeling there are people who just sit on the site and pounce when they see something they either might like for themselves or, think they can sell. They respond enthusiastically, promise they can come and get the item at any time and then at the last minute come up with excuses as to why they can’t after all do so or don’t, after all want what they’ve been adamant they must have. Of course not everyone’s like that but enough are for me to have wasted hours of my time and to have decided, reluctantly, to delete my account.