KAS
CAI used to be part of freecycle.org… I used to be part of freecycle.org for the St Catharines, Ontario (Canada) group. My account got deleted without being notified ahead of time or even told why. A few years later (this week) I rejoined to try and give away a desk and drawers that I had got from someone locally. I then tried posting an ad for the free desk and had copied over my ad from another free ad site. My post about the free desk was not approved TWICE without any admin stating why. Then on the third time, it got deleted again and an admin wrote why it had not been approved, something about not having a phone number in the ad or even referring to one(!!). Since I had copied my ad from another site, I had forgotten to take out the reference to calling which is why it was deleted. It took 3 days for me to be told why. Not very good. I have deleted my account with freecycle as it is not what it used to be.
Taylor S
GBGood until recently I have had good experiences in the past. But recently I was ignored when I tried several times to contact my local moderators after a scary experience. I was giving away some paving materials. Many people replied, but I offered it to the first person, as I felt I should. He texted and showed up promptly. But he also tried to completely control the pickup, and made me extremely uncomfortable. He was verbally abusive and very creepy. He told me that he was friends with the moderators, and basically knew more than I did. And I got no reply to any of my complaints to the moderators. No response at all. I am much more wary now, and hesitate to use freecycle. I recommend that you do not have someone pick up from your home if at all possible. Vet the person if you can, and have someone with you at any pickup. My experience was traumatic.
Allie
GBPretty good overall Only had one experience, but overall was pretty good. I guess because the other end was interested in the product I was advertising, so the whole process was pretty smooth, even though I had to rush because of the short time frame I had. My only complain would be the platform's ux design, but since I only needed to use the site once, I wouldn't say it was a major problem.
hwicky 123
GBOverall very good experience Overall very good experience. Have been able to give away seamlessly loads of things Vs sending for recycling or landfill. One young woman from the Ukraine was looking for warm clothes for her mother. We ended up talking about her journey. No complaints - great idea.
Elise
GBloved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!