Good idea ruined by time wasters Good idea ruined by time wasters Posted all my white goods as moving to place with fitted goods received a message at 3am saying I'll have it if you deliver. Things went downhill from there people were seemingly enthusiastic but then didn't reply to messages. Asked for more details and more photos so provided by e mail then whole day wasted with messing on with people who are just mucking about. Too good for tip but that's where it's going closed account which is shame as worked in past

A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).

Pretty good overall Only had one experience, but overall was pretty good. I guess because the other end was interested in the product I was advertising, so the whole process was pretty smooth, even though I had to rush because of the short time frame I had. My only complain would be the platform's ux design, but since I only needed to use the site once, I wouldn't say it was a major problem.

Overall very good experience Overall very good experience. Have been able to give away seamlessly loads of things Vs sending for recycling or landfill. One young woman from the Ukraine was looking for warm clothes for her mother. We ended up talking about her journey. No complaints - great idea.

Dumb website with double standard… Dumb website with double standard moderators This is supposed to be a website where we offer/receive free donations, and this is presumably because we are trying to help those in need OR we ARE the ones in need I was told my request is like asking for cash. Well, that's pathetic. Asking for ANYTHING is like asking for cash. If I asked for a bottle of coffee because I don't have money for it, that's "asking for cash." This website is unbelievable with its double standards.