A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).

Throw stuff out. Don't waste your time here. Full of people that engage you in endless chat and then disappear. I haven't cleared anything on this site for over a year despite offering good quality items for recycling. I would have been messed around by at least 10 people in that time saying they will turn up and never do. Came home early for someone to collect an armchair. Never turned up. Never responded. Absolute total waste of time. Just throw stuff out. Far easier.

Overall very good experience Overall very good experience. Have been able to give away seamlessly loads of things Vs sending for recycling or landfill. One young woman from the Ukraine was looking for warm clothes for her mother. We ended up talking about her journey. No complaints - great idea.

Mixed review I use Freeview mostly to give items that are too good for the tip away for free to people who need/want them in the local area, but honestly, it's just such a faff and you often end up sitting in the house for hours waiting for people who never show up. I've had good experiences with people being really responsive and collecting quickly, but more experiences with people not responding / being no-shows / not having space in the car for it. For balance, the one time I used it as a 'customer' - I got a lovely piece of furniture in great condition that I still use to this day. The issue with Freecycle isn't the concept, it's some of the time wasters who use it...

Pretty good overall Only had one experience, but overall was pretty good. I guess because the other end was interested in the product I was advertising, so the whole process was pretty smooth, even though I had to rush because of the short time frame I had. My only complain would be the platform's ux design, but since I only needed to use the site once, I wouldn't say it was a major problem.