Customer
GBIt's Free, Though I'd Pay for Something Better PROS - Free to use - You may get free stuff - Someone may collect your unwanted stuff for free - Green ethos - recycle and reuse - Site requires log-in profile, so some protection for personal details CONS - Site functionality: unable to upload photos despite following all their hacks/fixes inc. creating fresh posts - So had to share phone details to send photos - Unable to delete posts - Time taken to approve posts - Seemingly impossible to unsubscribe from and I defo didn't sign up to get general emails I really like the idea and would happily pay a donation to help towards cost of improving functionality
RTJ
GBThrow stuff out. Don't waste your time here. Full of people that engage you in endless chat and then disappear. I haven't cleared anything on this site for over a year despite offering good quality items for recycling. I would have been messed around by at least 10 people in that time saying they will turn up and never do. Came home early for someone to collect an armchair. Never turned up. Never responded. Absolute total waste of time. Just throw stuff out. Far easier.
Elise
GBloved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!
Caitlin McDermott
GBA suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).
Rita Rohman
GBtoo hard to post to the Cardiff site too hard to post to the Cardiff site, they moderators keep rejecting my posts for being duplicates when they are edits of live posts. Really useless volunteers who just want to make it impossible to post!! WHY!. I am surprised anyone gets a post of my local site, but as I only see 1 or 2 a day others must be having the same problems, am looking for a better alternative