loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).

Throw stuff out. Don't waste your time here. Full of people that engage you in endless chat and then disappear. I haven't cleared anything on this site for over a year despite offering good quality items for recycling. I would have been messed around by at least 10 people in that time saying they will turn up and never do. Came home early for someone to collect an armchair. Never turned up. Never responded. Absolute total waste of time. Just throw stuff out. Far easier.

I used to be part of freecycle.org… I used to be part of freecycle.org for the St Catharines, Ontario (Canada) group. My account got deleted without being notified ahead of time or even told why. A few years later (this week) I rejoined to try and give away a desk and drawers that I had got from someone locally. I then tried posting an ad for the free desk and had copied over my ad from another free ad site. My post about the free desk was not approved TWICE without any admin stating why. Then on the third time, it got deleted again and an admin wrote why it had not been approved, something about not having a phone number in the ad or even referring to one(!!). Since I had copied my ad from another site, I had forgotten to take out the reference to calling which is why it was deleted. It took 3 days for me to be told why. Not very good. I have deleted my account with freecycle as it is not what it used to be.

Overall very good experience Overall very good experience. Have been able to give away seamlessly loads of things Vs sending for recycling or landfill. One young woman from the Ukraine was looking for warm clothes for her mother. We ended up talking about her journey. No complaints - great idea.