A great idea frustrated by its users Unlike others who’ve posted here, I haven’t had problems with the website functionality or with moderation. My disappointment has been with the users. I see people here referring to “time wasters” and I have to agree. I get the feeling there are people who just sit on the site and pounce when they see something they either might like for themselves or, think they can sell. They respond enthusiastically, promise they can come and get the item at any time and then at the last minute come up with excuses as to why they can’t after all do so or don’t, after all want what they’ve been adamant they must have. Of course not everyone’s like that but enough are for me to have wasted hours of my time and to have decided, reluctantly, to delete my account.

Good idea ruined by time wasters Good idea ruined by time wasters Posted all my white goods as moving to place with fitted goods received a message at 3am saying I'll have it if you deliver. Things went downhill from there people were seemingly enthusiastic but then didn't reply to messages. Asked for more details and more photos so provided by e mail then whole day wasted with messing on with people who are just mucking about. Too good for tip but that's where it's going closed account which is shame as worked in past

A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).

loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

Weird feeling I made a post asking for any digital camera and this person told me they had one and we could meet. I said sure but somewhere where there’s people and then sent me their number. I checked her picture on whatsapp (around 60 years old woman) and decide to check if it’s AI generated or not, and it was 99.9% generated. The way she was talking and how she looked didn’t match either. The person was also being quite insistent on meeting… why are you insisting if you’re giving it away? I’m not meeting up with this person but be careful with this!!