loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

Good until recently I have had good experiences in the past. But recently I was ignored when I tried several times to contact my local moderators after a scary experience. I was giving away some paving materials. Many people replied, but I offered it to the first person, as I felt I should. He texted and showed up promptly. But he also tried to completely control the pickup, and made me extremely uncomfortable. He was verbally abusive and very creepy. He told me that he was friends with the moderators, and basically knew more than I did. And I got no reply to any of my complaints to the moderators. No response at all. I am much more wary now, and hesitate to use freecycle. I recommend that you do not have someone pick up from your home if at all possible. Vet the person if you can, and have someone with you at any pickup. My experience was traumatic.

too hard to post to the Cardiff site too hard to post to the Cardiff site, they moderators keep rejecting my posts for being duplicates when they are edits of live posts. Really useless volunteers who just want to make it impossible to post!! WHY!. I am surprised anyone gets a post of my local site, but as I only see 1 or 2 a day others must be having the same problems, am looking for a better alternative

Was always a fan of Freecycle when I… Was always a fan of Freecycle when I first started using it but it quickly became apparent that it was not being used in the true spirit it was designed for. In the wanted section same old names looking for high value items. I put three top of the range bathroom cabinets of identical design in the offers section a few months apart and the same person came forward each time. Also the number of time wasters is beyond a joke. For these reasons I have stopped using.

A great idea frustrated by its users Unlike others who’ve posted here, I haven’t had problems with the website functionality or with moderation. My disappointment has been with the users. I see people here referring to “time wasters” and I have to agree. I get the feeling there are people who just sit on the site and pounce when they see something they either might like for themselves or, think they can sell. They respond enthusiastically, promise they can come and get the item at any time and then at the last minute come up with excuses as to why they can’t after all do so or don’t, after all want what they’ve been adamant they must have. Of course not everyone’s like that but enough are for me to have wasted hours of my time and to have decided, reluctantly, to delete my account.