loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

Absolutely perplexed by so many… Absolutely perplexed by so many "timewasting" reviews on here. Only because I've tried several times to get Offers from freecyclers - I've sent messages online as well as email - but I never seem to be successful! Never seem to get any responses. Would love to know where I'm going wrong here. Can't help for want of trying to take people's stuff off their hands!

tried to offer a built in oven and hob… tried to offer a built in oven and hob Scarborough area nearly new clean . worth having and barely used. Moderators sent me a long list of reasons without any specific "violation" that I could change. Can only assume the moderators here are either stupid or having a bad day. Wont use freecycle again...

Pretty good overall Only had one experience, but overall was pretty good. I guess because the other end was interested in the product I was advertising, so the whole process was pretty smooth, even though I had to rush because of the short time frame I had. My only complain would be the platform's ux design, but since I only needed to use the site once, I wouldn't say it was a major problem.

A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).