Allie
GBPretty good overall Only had one experience, but overall was pretty good. I guess because the other end was interested in the product I was advertising, so the whole process was pretty smooth, even though I had to rush because of the short time frame I had. My only complain would be the platform's ux design, but since I only needed to use the site once, I wouldn't say it was a major problem.
Customer
GBIt's Free, Though I'd Pay for Something Better PROS - Free to use - You may get free stuff - Someone may collect your unwanted stuff for free - Green ethos - recycle and reuse - Site requires log-in profile, so some protection for personal details CONS - Site functionality: unable to upload photos despite following all their hacks/fixes inc. creating fresh posts - So had to share phone details to send photos - Unable to delete posts - Time taken to approve posts - Seemingly impossible to unsubscribe from and I defo didn't sign up to get general emails I really like the idea and would happily pay a donation to help towards cost of improving functionality
hwicky 123
GBOverall very good experience Overall very good experience. Have been able to give away seamlessly loads of things Vs sending for recycling or landfill. One young woman from the Ukraine was looking for warm clothes for her mother. We ended up talking about her journey. No complaints - great idea.
Johnny Beat
GBIt's hard to recommend the site It's hard to recommend the site. I tried to post an item in good faith and it is just left hanging in moderation limbo, while other items are being posted by other members. It has been nearly 24 hours now and I understand that moderators are volunteers, but this makes no sense, with zero feedback given. I have a lot of decent items I'd love to share, but what's the point wasting time with such an inefficient service. Hopefully there will be AI moderation at some point and cut out the human.
Taylor S
GBGood until recently I have had good experiences in the past. But recently I was ignored when I tried several times to contact my local moderators after a scary experience. I was giving away some paving materials. Many people replied, but I offered it to the first person, as I felt I should. He texted and showed up promptly. But he also tried to completely control the pickup, and made me extremely uncomfortable. He was verbally abusive and very creepy. He told me that he was friends with the moderators, and basically knew more than I did. And I got no reply to any of my complaints to the moderators. No response at all. I am much more wary now, and hesitate to use freecycle. I recommend that you do not have someone pick up from your home if at all possible. Vet the person if you can, and have someone with you at any pickup. My experience was traumatic.