Good until recently I have had good experiences in the past. But recently I was ignored when I tried several times to contact my local moderators after a scary experience. I was giving away some paving materials. Many people replied, but I offered it to the first person, as I felt I should. He texted and showed up promptly. But he also tried to completely control the pickup, and made me extremely uncomfortable. He was verbally abusive and very creepy. He told me that he was friends with the moderators, and basically knew more than I did. And I got no reply to any of my complaints to the moderators. No response at all. I am much more wary now, and hesitate to use freecycle. I recommend that you do not have someone pick up from your home if at all possible. Vet the person if you can, and have someone with you at any pickup. My experience was traumatic.

A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).

too hard to post to the Cardiff site too hard to post to the Cardiff site, they moderators keep rejecting my posts for being duplicates when they are edits of live posts. Really useless volunteers who just want to make it impossible to post!! WHY!. I am surprised anyone gets a post of my local site, but as I only see 1 or 2 a day others must be having the same problems, am looking for a better alternative

loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

It's hard to recommend the site It's hard to recommend the site. I tried to post an item in good faith and it is just left hanging in moderation limbo, while other items are being posted by other members. It has been nearly 24 hours now and I understand that moderators are volunteers, but this makes no sense, with zero feedback given. I have a lot of decent items I'd love to share, but what's the point wasting time with such an inefficient service. Hopefully there will be AI moderation at some point and cut out the human.