Overall very good experience Overall very good experience. Have been able to give away seamlessly loads of things Vs sending for recycling or landfill. One young woman from the Ukraine was looking for warm clothes for her mother. We ended up talking about her journey. No complaints - great idea.

A suggestion..... I’ve used this site a lot and it’s been really helpful, BUT I think the process could be made a lot easier for both sides if people had to formally commit to collection. Sometimes people say they want an item then don’t turn up, and you might have stayed in or turned down someone who really wanted it/ would have collected it. Could an option be added to the website where an offer is made/ accepted with a specific time window (and maybe one chance to re-schedule) and if they were a no-show it would be recorded on their profile? It would be an incentive not to be flakey, and if you had 2 offers and could see that one person had collected 100% of their items and another 50%, you could make an informed choice about who to offer it to. Also it would help those collecting things because you could see it had already been promised to someone (you could offer people the option to go on a waiting list in case it became available again).

loved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!

too hard to post to the Cardiff site too hard to post to the Cardiff site, they moderators keep rejecting my posts for being duplicates when they are edits of live posts. Really useless volunteers who just want to make it impossible to post!! WHY!. I am surprised anyone gets a post of my local site, but as I only see 1 or 2 a day others must be having the same problems, am looking for a better alternative

I absolutely LOVE Freecycle I absolutely LOVE Freecycle - I have picked up loads of excellent quality items (wardrobes, glass coffee table, lampshade, desk, bed, mirror, drawers, bedside table to mention just a few). I have also passed on many unwanted items including a bike, old desk, coffee table, towel rail, bedding, clothes. I guess it depends where you live