SAM
GBGood idea ruined by time wasters Good idea ruined by time wasters Posted all my white goods as moving to place with fitted goods received a message at 3am saying I'll have it if you deliver. Things went downhill from there people were seemingly enthusiastic but then didn't reply to messages. Asked for more details and more photos so provided by e mail then whole day wasted with messing on with people who are just mucking about. Too good for tip but that's where it's going closed account which is shame as worked in past
MissusWilson
GBA great idea frustrated by its users Unlike others who’ve posted here, I haven’t had problems with the website functionality or with moderation. My disappointment has been with the users. I see people here referring to “time wasters” and I have to agree. I get the feeling there are people who just sit on the site and pounce when they see something they either might like for themselves or, think they can sell. They respond enthusiastically, promise they can come and get the item at any time and then at the last minute come up with excuses as to why they can’t after all do so or don’t, after all want what they’ve been adamant they must have. Of course not everyone’s like that but enough are for me to have wasted hours of my time and to have decided, reluctantly, to delete my account.
Customer
GBIt's Free, Though I'd Pay for Something Better PROS - Free to use - You may get free stuff - Someone may collect your unwanted stuff for free - Green ethos - recycle and reuse - Site requires log-in profile, so some protection for personal details CONS - Site functionality: unable to upload photos despite following all their hacks/fixes inc. creating fresh posts - So had to share phone details to send photos - Unable to delete posts - Time taken to approve posts - Seemingly impossible to unsubscribe from and I defo didn't sign up to get general emails I really like the idea and would happily pay a donation to help towards cost of improving functionality
Fuck This Website
GBDumb website with double standard… Dumb website with double standard moderators This is supposed to be a website where we offer/receive free donations, and this is presumably because we are trying to help those in need OR we ARE the ones in need I was told my request is like asking for cash. Well, that's pathetic. Asking for ANYTHING is like asking for cash. If I asked for a bottle of coffee because I don't have money for it, that's "asking for cash." This website is unbelievable with its double standards.
Elise
GBloved FREECYCLE in the past loved FREECYCLE in the past. And still the concept is great. New site is counterintuitive and difficult to navigate. Really miss the instructions that were given to all newbies back when it first started. it was very straightforward. now I am clicking on different things just to try to change status of offer to "taken" and it's wasted a lot of time. MISS THE OLD SITE. Just posted something and could write "TAKEN" when someone took it without trying to figure out the bugs in this new site. Really need someone with experience to overhaul the site and make it user friendly. Thank you... the concept is still great. Just need to make site Way easier to use PLEASE!