Horrible experience with returns Besides everything being overpriced, when you try to return something that you bought using the company that made the product´s sizing chart, they won´t take it back!! The product did not even have a name or number on it

Terrible experience with return I returned an item (which of course I had to mail back myself at my own expense). The tracking showed it had been delivered to them two weeks ago at that point and I still did not receive a refund or any acknowledgment of receipt. I had to email multiple times to get a response and eventually a refund. Replied and said it should not be my job to micromanage my refund and that I was unhappy with my experience, and once again was ignored. These people are just jerks.

Agree with non helpful canned… Agree with non helpful canned response.with customer service. They do not care. Ordered July 31, 2021. Uniform was guaranteed to be in for first game if ordered by Aug 5. I ordered 2 different team uniform kits. One is ready but they won't ship because other kit is missing socks. More people should speak up! teams should stop using

We Got (NO) Soccer Uniforms You may have soccer, but you definitely don’t have soccer uniforms. Promise was 3-5 weeks for a uniform kit, been over 7 weeks and still hasn’t even shipped. Asked to cancel and be refunded the $100 and was told sorry not possible. Definitely need to address that policy. Whether it’s custom order or not, I’m not paying for a uniform that my kid will wear for 1-2 games! Unacceptable

Ordered an Ertz womens #8 soccer jersey… Ordered an Ertz womens #8 soccer jersey size ladies Medium. It was way too small by all standards. Tried to do a simple exchange for a larger size and was denied. They said "customized" shirts are final sale. How is #8 Ertz customized? That is her number. Nothing customized about it at all. I was reluctant to order from them in the beginning and they proved me right.