4+months to get cleats after soccer season is done. Ordered cleats and received them 4 months later after soccer season was done. The box was completely destroyed. Customer service, Devin, was very nice and knowledgable but the company policies stink. Return shipping costs are to be covered by the customer. So not only have they had my $90 this whole time but now I get to pay for shipping again.

Horrible experience with returns Besides everything being overpriced, when you try to return something that you bought using the company that made the product´s sizing chart, they won´t take it back!! The product did not even have a name or number on it

ONLY IF YOU HAVE TIME BUY ONLY IF YOU HAVE TIME, OR PAY EXTRA FOR YOUR PACKAGE TO DELIVER FATSER. I got my package delivered in perfect condition and everything. However with very very few protection. Also I had sent them an email asking to pause my delivery or give me the possibility to change the delivery location because the processing was taking very long (it took around a week or more) and I didn’t know if the package would come in time (I had to leave but didn’t know when, so didn’t want to take any risk). Took them 3 days to reply, and it was after they gave the package to UPS, so no change was possible. Only thing left to do was hope it would arrive in time. Luckily it did, 1 hour before I left my house.

The return policy is another fruad They sent me a wrong item that I need to return it, and the policy says if you are asking for a refund, you need to get confirmation from the company before you sent the item back. I asked for a refund and sent emails, tens of emails, and they never replied... I am thinking they are sending me the wrong item on purpose

Will never buy from them again Will never buy from them again! Got our cleats in a reasonable amount of time but they were way too small and this company does NOT provide a return shipping label. You spend $300 for cleats and you return at your own expense! That is extremely poor customer service!!