
Alex Dorcey
GBStuck with a lifetime of medical debt We were members of Liberty HealthShare from 2017 to to 2022 and that was the biggest mistake our family ever made; I cannot even begin to describe how this has affected our lives. We have thousands of dollars worth of unpaid medical debt which in turn means we are constantly receiving phone calls and mail wanting to be paid for these unpaid bills. Our credit scores have been severely impacted. We were “banned” from our childrens’ Pediatric office. The economy has been stressful enough on most during the last several years and when adding in the completely scam of Liberty Healthshare, our overall well-being has dwindled thanks to this “Christian” organization. Edit: (as of today, 03/24/2024) I was notified by email on 03/18/2024 that 14 of the unpaid accounts had a payment sent. Although unsure if appropriate amounts were sent, happy to at least see that action has been made but there are still large outstanding balances that need paid; specifically from service date 12/18/2018 with a balance of $9,762.69! Also 07/20/2018 for $437.96. Amongst others that I could continue listing. Was noticed of a payment sent for service date 07/12/2018 but unsure to which account as there are two accounts with that date of service. One for $2,025.56 and one for $170.45. Would like to know which one was taken care of!

Jackie Orr
GBI required back surgery in 2020 I required back surgery in 2020. Went through review, got all required approvals. Paid my share. Then started trying to get hospital bill shared by Liberty. It finally ended up in their MCSS partners who negotiated with the hospital for a lower cost…meanwhile I am making payments out of pocket to avoid collections issues. MCSS told Liberty in summer of 2021 they owed hospital X and needed to reimburse my Y. No ambiguity. Liberty finally submitted for sharing in Sept of 2021…still waiting. They did pay part of the hospital bill, but so far have not reimbursed me…apparently I am considered “backlog”.

Gayle
GBA response to LHS In response to Liberty Health Share's response: 1- UCLA required $180,000 upfront for a delicate surgery I desperately needed. Why? I was informed their dealings with LHS left them footing the bills (to what financial extent I don't know). Who has that kind of money accessible??? 'Voluntary sharing" sounds great!, but most people with LHS buy into it due to the more affordable monthly cost over 'health insurance'. But when you need it, really need it, is LHS there for you? I waited nearly 4 years to have the surgery. I was scheduled twice but postpones due to the 'sharing' that caused the problems. Thank God I turned 65. Having Medicare and an affordable supplement, UCLA immediately scheduled my surgery. But, by that time my situation excerbated. 2- When a person is ill, they may not have the energy to deal with submitting paperwork monthly. They may be unable to get out of bed! Having to submit monthly forms to get $30+ back? Think of the time it takes them to process it, then send you a check. Their chances of keeping what you're due is more probable. $30 x 12 = $720/yr. Multiply that by members who are too sick to remember, or in my case taking care of a parent with dementia that leaves you emotionally exhausted. I challenge LHS to lower the cost of the monthly fee and do away with the monthly paperwork. 3- Their response to me stated, "managing your own healthcare can be a bit confusing". Then why the h-e-double L does LHS make it 'confusing'??? 4- Research on line the complaints they've received over the years. My best guess is that the only individuals who aren't complaining, are those who haven't been sick. Yet. 5- Looking back in my correspondence, I had to work with the Legal Department at The Medical Cost Savings Solution, LTD at LHS recommendation involved after a pneumoia hospitalization. That's how 'confusing' it was. 6- Good grief. (And grief it was.)

Ray Talbot
GBLiberty has more than doubled my… Liberty has more than doubled my monthly premium within the past year. That would be understandable if they were drowning in my cost. This not being the case, I have bills that were approved prior to procedures that remain unpaid going back to 2020. Liberty admits these are covered however...THEY WANT ME TO MAKE PAYMENT PLANS TO PAY THE BILL...WHILE PAYING THEM 1300 A MONTH...WITHOUT PAYING THE BILLS. Good news is, you'll get an email about once a month preaching about Jesus for your contributions.

Alan Cosby
GBWe are a skilled inuring provider in… We are a skilled inuring provider in Virginia. After providing months of skilled nursing care for a resident with Liberty Healthcare in 2021, we have received no reimbursement. We are out approximately $65,000. They have said the claims are approved but can not tell us if or when these claims will ever be paid.