Campaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.

Dishonest company The definition of “fraud” is: “The crime of getting money by deceiving people.” Indiegogo’s platform is built on taking your money, then taking zero responsibility for the outcome of the project you invest in. Don’t give them your money. EDIT: Indiegogo’s reply made me laugh, They spouted the same BS for months while I tried to get a refund for a fraudulent campaign.

"The Huggable Co" - are con artists Back in 02 June 2022 I contributed towards a campaign for some collapsible travel cups. Since then after many 'so called' delays. There have been perhaps 3 updates, last of which was in October 2023 and yet no cups, no updates and after a few requests, no refund or further update at all. Indiegogo are useless and state that I need to contact the campaign directly. Yet when I contact the "The Huggable Co" (Based in SHEPTON MALLET, United Kingdom) They just ignore all contact.

Contributions missing from my campaign I’m missing a third of the contributions I’ve received from my campaign. People have shown me contribution confirmations yet they visibly are missing on my side as a campaigner. This is up to 1/3rd of my contributors and I can’t event tell how many donations I may have missed. This is so alarming and upsetting. I’ve sent multiple help messages with no response. I’ve just started my campaign and am so worried about faulty transactions. I don’t know what to do. Please respond with a human.

Zero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.