This platform is full with scams This platform is full with scams and won't protect the backers at all. Many of us invested a reasonable amount of money and after 5 years nor have we been refunded, nor where there a lawsuit against this company, to insure we get our money back. Instead we are left to deal on our own and beg a scam company, so we get our refunds for a product that was never delivered (it's been 5 years now!!).

The worst e-shopping experience I ever had The worst experience I ever had with ‘e-shopping’. I ordered an e-bike, it never came. For weeks I was trying with the customer service. Email after email. At first, I was getting the same automated answers. Covid excuses, supplier problems, they even claimed delays due to the Chinese New Year! Then they completely ignored me. Weeks turned into months. Meanwhile, false updates kept coming up in the site. Hopeless. I was mad, felt my money was lost, but I did not let go. That’s what they want you to do by being so unhelpful. So I also ignored them and made an official compIaint to the bank. After following a certain procedure, the credit card issuer fully refunded me, even after so many months -in the end they acknowledged it was a scam (what served as proof were the actual emails I got from indiegogo customer service!)

The website was easy to use The website was easy to use and the risks of backing a product are well documented. I had seen an article in a Japanese online newspaper regarding a toy but it was only available in Japan. I then came across it on Indiegogo unfortunately it was only available in the USA. It was then made available for delivery to the UK. The toy arrived today just 8 days after I invested in the product all the way from Japan, sent via Japan Post and delivered by Parcelforce even though Indiegogo warned it would not be shipped till their 10 cancelation period had elapsed. I was able to track it at every step of the way.

Campaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.

A front for scammers and Ponzi schemes galore! Haven for simply taking peoples hard earned money and then placing the blame ultimately on the “backer” as its very clear they dont hold any of the “campaign starters” liable for the claims they make. Even after the campaign creators have then switched to selling the product on their own website. Opposed to following through on the campaign statements.