Walter Hofstetter
CHIndiegogo is actively supportiung scam projects. It's save to say that Indiegogo is a company providing tools for scammer. My Experience is with IvizBox2 Pro. Originally it was scheduled to be released sporing 2018. After endless excuses from the prject owner, in 2024 they still claim suply chain problems and Covit based excuses... I finally gave up asked to be removed as a backer consider the money being lost. Indiegogo refuses to delete the scamer form their side and even accept orders. I'm wondering why we can't legally do something about this platform.
Doc Land Films
ESIndieGoGo did not payed to us… We have organize a successful campaign for a new film about Gaza, after the worldwide success of our first film that it is on Netflix. They haven’t send us the funds. No explanation. No way to communicate with them. Literally, they are holding the funds of all the donors which in good faith have donated their money. We are a production company with 22 years of track record. Still don’t know if they will pay. However, keeping our funds and not even communicating with us speaks tons about IndieGoGo’s Inc lack of ethics, transparency, and lack of accountability.
Jose Pereira
GB"The Huggable Co" - are con artists Back in 02 June 2022 I contributed towards a campaign for some collapsible travel cups. Since then after many 'so called' delays. There have been perhaps 3 updates, last of which was in October 2023 and yet no cups, no updates and after a few requests, no refund or further update at all. Indiegogo are useless and state that I need to contact the campaign directly. Yet when I contact the "The Huggable Co" (Based in SHEPTON MALLET, United Kingdom) They just ignore all contact.
Oliver Polden
GBCampaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.
JJ
GBDon’t even bother contacting support The company is extremely unhelpful. Don’t even bother contacting them, as they mark queries and complaints as ‘solved’ without even acknowledging them. I was asking for clarification on something one of their team said, so it’s not like I’m asking them for something they can’t do! And even if I was, a simple email saying ‘sorry, we can’t help with that’ is better than just ignoring me. Makes it even funnier to me that the response to these negative reviews on here, is the company recommending us to use the contact button. If they give the same answer to this it just proves even further the fact that they don’t even bother reading what their users are asking/saying ETA: So look at their response...and guess what happened when I contacted that email? If you said it got marked as 'solved' with nobody contacting me, you get a cookie!