Nico P
CHGood comments are paid employees, bad are scamed customers. SCAM, AVOID them This company is a SCAM. I hope for you that you come here before creating a profile or buying anything. If you did, cancel and request a refund as soon as possible. I have spent 1K+ on a product, received updates as "copy pasted" and nothing ever happened. Indiegogo marketed the product heavily and the campain raised 3M+. They left with the money, and did not respected the terms and condition of Indiegogo. The company did nothing, and is just saying the usual "we were a yougn company, we are still learning..It is not our responsability" that they will probably post below here. AVOID or loose the money you send, up to you
Daniel Yugin
GBTerrible policies for preventing scams Disclaimers abound saying they don't facilitate shopping and there are no guarantees you'll get the thing you backed. BUT when someone takes your money then drops out of contact and doesn't give you anything, indiegogo will send them a message asking them to contact you. That's it. They leave the scammers on the website, free to keep taking peoples' money. They could at least shut the listing down. That seems reasonable. Luckily many of the vendors on the site are honest and you get the thing you backed. But when it goes wrong indiegogos policies are absolutely useless.
Leah Memphis
GBZero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.
Derek Jay Garlington
GBContributions missing from my campaign I’m missing a third of the contributions I’ve received from my campaign. People have shown me contribution confirmations yet they visibly are missing on my side as a campaigner. This is up to 1/3rd of my contributors and I can’t event tell how many donations I may have missed. This is so alarming and upsetting. I’ve sent multiple help messages with no response. I’ve just started my campaign and am so worried about faulty transactions. I don’t know what to do. Please respond with a human.
Simon Fox
GBDishonest company The definition of “fraud” is: “The crime of getting money by deceiving people.” Indiegogo’s platform is built on taking your money, then taking zero responsibility for the outcome of the project you invest in. Don’t give them your money. EDIT: Indiegogo’s reply made me laugh, They spouted the same BS for months while I tried to get a refund for a fraudulent campaign.