Indiegogo is a scam Indiegogo is a scam. A company that does no verification on campaign organizers. Uses crowdfunding and perks as a mechanism to officiate a purchase. Allows indiegogo to say you didn't purchase a product when you did. Saying that your product you ordered is just a perk of your donation all of this to get around consumer law. Indiegogo is just a mechanism to deliver money to scammers and facilitate there continued operation.

This platform is full with scams This platform is full with scams and won't protect the backers at all. Many of us invested a reasonable amount of money and after 5 years nor have we been refunded, nor where there a lawsuit against this company, to insure we get our money back. Instead we are left to deal on our own and beg a scam company, so we get our refunds for a product that was never delivered (it's been 5 years now!!).

Don’t even bother contacting support The company is extremely unhelpful. Don’t even bother contacting them, as they mark queries and complaints as ‘solved’ without even acknowledging them. I was asking for clarification on something one of their team said, so it’s not like I’m asking them for something they can’t do! And even if I was, a simple email saying ‘sorry, we can’t help with that’ is better than just ignoring me. Makes it even funnier to me that the response to these negative reviews on here, is the company recommending us to use the contact button. If they give the same answer to this it just proves even further the fact that they don’t even bother reading what their users are asking/saying ETA: So look at their response...and guess what happened when I contacted that email? If you said it got marked as 'solved' with nobody contacting me, you get a cookie!

Zero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.

"The Huggable Co" - are con artists Back in 02 June 2022 I contributed towards a campaign for some collapsible travel cups. Since then after many 'so called' delays. There have been perhaps 3 updates, last of which was in October 2023 and yet no cups, no updates and after a few requests, no refund or further update at all. Indiegogo are useless and state that I need to contact the campaign directly. Yet when I contact the "The Huggable Co" (Based in SHEPTON MALLET, United Kingdom) They just ignore all contact.