Tonci
HRTwo years ago I payed 180 euro for… Two years ago I payed 180 euro for campaign that was just frode. Platform does not provide any protection and even after numerous interventions just kept campaign on line . Stay away from this Platform Yes this is campagne :GPS bike tracker. Fits in frame. You kept it on for a year instead to close it ! And please dot tell lies !
Leah Memphis
GBZero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.
Derek Jay Garlington
GBContributions missing from my campaign I’m missing a third of the contributions I’ve received from my campaign. People have shown me contribution confirmations yet they visibly are missing on my side as a campaigner. This is up to 1/3rd of my contributors and I can’t event tell how many donations I may have missed. This is so alarming and upsetting. I’ve sent multiple help messages with no response. I’ve just started my campaign and am so worried about faulty transactions. I don’t know what to do. Please respond with a human.
Daniel Yugin
GBTerrible policies for preventing scams Disclaimers abound saying they don't facilitate shopping and there are no guarantees you'll get the thing you backed. BUT when someone takes your money then drops out of contact and doesn't give you anything, indiegogo will send them a message asking them to contact you. That's it. They leave the scammers on the website, free to keep taking peoples' money. They could at least shut the listing down. That seems reasonable. Luckily many of the vendors on the site are honest and you get the thing you backed. But when it goes wrong indiegogos policies are absolutely useless.
Doc Land Films
ESIndieGoGo did not payed to us… We have organize a successful campaign for a new film about Gaza, after the worldwide success of our first film that it is on Netflix. They haven’t send us the funds. No explanation. No way to communicate with them. Literally, they are holding the funds of all the donors which in good faith have donated their money. We are a production company with 22 years of track record. Still don’t know if they will pay. However, keeping our funds and not even communicating with us speaks tons about IndieGoGo’s Inc lack of ethics, transparency, and lack of accountability.