Don’t even bother contacting support The company is extremely unhelpful. Don’t even bother contacting them, as they mark queries and complaints as ‘solved’ without even acknowledging them. I was asking for clarification on something one of their team said, so it’s not like I’m asking them for something they can’t do! And even if I was, a simple email saying ‘sorry, we can’t help with that’ is better than just ignoring me. Makes it even funnier to me that the response to these negative reviews on here, is the company recommending us to use the contact button. If they give the same answer to this it just proves even further the fact that they don’t even bother reading what their users are asking/saying ETA: So look at their response...and guess what happened when I contacted that email? If you said it got marked as 'solved' with nobody contacting me, you get a cookie!

You might as well burn your money than… You might as well burn your money than to back anything in Indiegogo, fraudsters! Stick to kickstarter.

Vezo 360 May 27, 2019 -VEZO 360 - The First 4K 360 Degree Smart Dash Cam - $249USD 1 x Vezo 360 AI Estimated delivery: December 2021 Contribution ID 860 Still waiting for this !!!

Terrible policies for preventing scams Disclaimers abound saying they don't facilitate shopping and there are no guarantees you'll get the thing you backed. BUT when someone takes your money then drops out of contact and doesn't give you anything, indiegogo will send them a message asking them to contact you. That's it. They leave the scammers on the website, free to keep taking peoples' money. They could at least shut the listing down. That seems reasonable. Luckily many of the vendors on the site are honest and you get the thing you backed. But when it goes wrong indiegogos policies are absolutely useless.

Campaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.