Daniel Yugin
GBTerrible policies for preventing scams Disclaimers abound saying they don't facilitate shopping and there are no guarantees you'll get the thing you backed. BUT when someone takes your money then drops out of contact and doesn't give you anything, indiegogo will send them a message asking them to contact you. That's it. They leave the scammers on the website, free to keep taking peoples' money. They could at least shut the listing down. That seems reasonable. Luckily many of the vendors on the site are honest and you get the thing you backed. But when it goes wrong indiegogos policies are absolutely useless.
Jonathan Collins
GBThe website was easy to use The website was easy to use and the risks of backing a product are well documented. I had seen an article in a Japanese online newspaper regarding a toy but it was only available in Japan. I then came across it on Indiegogo unfortunately it was only available in the USA. It was then made available for delivery to the UK. The toy arrived today just 8 days after I invested in the product all the way from Japan, sent via Japan Post and delivered by Parcelforce even though Indiegogo warned it would not be shipped till their 10 cancelation period had elapsed. I was able to track it at every step of the way.
Spiros Kapadohas
GBVezo 360 May 27, 2019 -VEZO 360 - The First 4K 360 Degree Smart Dash Cam - $249USD 1 x Vezo 360 AI Estimated delivery: December 2021 Contribution ID 860 Still waiting for this !!!
Neil Graham
CAIndiegogo is a scam Indiegogo is a scam. A company that does no verification on campaign organizers. Uses crowdfunding and perks as a mechanism to officiate a purchase. Allows indiegogo to say you didn't purchase a product when you did. Saying that your product you ordered is just a perk of your donation all of this to get around consumer law. Indiegogo is just a mechanism to deliver money to scammers and facilitate there continued operation.
JJ
GBDon’t even bother contacting support The company is extremely unhelpful. Don’t even bother contacting them, as they mark queries and complaints as ‘solved’ without even acknowledging them. I was asking for clarification on something one of their team said, so it’s not like I’m asking them for something they can’t do! And even if I was, a simple email saying ‘sorry, we can’t help with that’ is better than just ignoring me. Makes it even funnier to me that the response to these negative reviews on here, is the company recommending us to use the contact button. If they give the same answer to this it just proves even further the fact that they don’t even bother reading what their users are asking/saying ETA: So look at their response...and guess what happened when I contacted that email? If you said it got marked as 'solved' with nobody contacting me, you get a cookie!