The worst e-shopping experience I ever had The worst experience I ever had with ‘e-shopping’. I ordered an e-bike, it never came. For weeks I was trying with the customer service. Email after email. At first, I was getting the same automated answers. Covid excuses, supplier problems, they even claimed delays due to the Chinese New Year! Then they completely ignored me. Weeks turned into months. Meanwhile, false updates kept coming up in the site. Hopeless. I was mad, felt my money was lost, but I did not let go. That’s what they want you to do by being so unhelpful. So I also ignored them and made an official compIaint to the bank. After following a certain procedure, the credit card issuer fully refunded me, even after so many months -in the end they acknowledged it was a scam (what served as proof were the actual emails I got from indiegogo customer service!)

Contributions missing from my campaign I’m missing a third of the contributions I’ve received from my campaign. People have shown me contribution confirmations yet they visibly are missing on my side as a campaigner. This is up to 1/3rd of my contributors and I can’t event tell how many donations I may have missed. This is so alarming and upsetting. I’ve sent multiple help messages with no response. I’ve just started my campaign and am so worried about faulty transactions. I don’t know what to do. Please respond with a human.

Indiegogo is actively supportiung scam projects. It's save to say that Indiegogo is a company providing tools for scammer. My Experience is with IvizBox2 Pro. Originally it was scheduled to be released sporing 2018. After endless excuses from the prject owner, in 2024 they still claim suply chain problems and Covit based excuses... I finally gave up asked to be removed as a backer consider the money being lost. Indiegogo refuses to delete the scamer form their side and even accept orders. I'm wondering why we can't legally do something about this platform.

Terrible policies for preventing scams Disclaimers abound saying they don't facilitate shopping and there are no guarantees you'll get the thing you backed. BUT when someone takes your money then drops out of contact and doesn't give you anything, indiegogo will send them a message asking them to contact you. That's it. They leave the scammers on the website, free to keep taking peoples' money. They could at least shut the listing down. That seems reasonable. Luckily many of the vendors on the site are honest and you get the thing you backed. But when it goes wrong indiegogos policies are absolutely useless.

Indiegogo is a scam Indiegogo is a scam. A company that does no verification on campaign organizers. Uses crowdfunding and perks as a mechanism to officiate a purchase. Allows indiegogo to say you didn't purchase a product when you did. Saying that your product you ordered is just a perk of your donation all of this to get around consumer law. Indiegogo is just a mechanism to deliver money to scammers and facilitate there continued operation.