You might as well burn your money than… You might as well burn your money than to back anything in Indiegogo, fraudsters! Stick to kickstarter.

Contributions missing from my campaign I’m missing a third of the contributions I’ve received from my campaign. People have shown me contribution confirmations yet they visibly are missing on my side as a campaigner. This is up to 1/3rd of my contributors and I can’t event tell how many donations I may have missed. This is so alarming and upsetting. I’ve sent multiple help messages with no response. I’ve just started my campaign and am so worried about faulty transactions. I don’t know what to do. Please respond with a human.

Campaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.

Terrible policies for preventing scams Disclaimers abound saying they don't facilitate shopping and there are no guarantees you'll get the thing you backed. BUT when someone takes your money then drops out of contact and doesn't give you anything, indiegogo will send them a message asking them to contact you. That's it. They leave the scammers on the website, free to keep taking peoples' money. They could at least shut the listing down. That seems reasonable. Luckily many of the vendors on the site are honest and you get the thing you backed. But when it goes wrong indiegogos policies are absolutely useless.

"The Huggable Co" - are con artists Back in 02 June 2022 I contributed towards a campaign for some collapsible travel cups. Since then after many 'so called' delays. There have been perhaps 3 updates, last of which was in October 2023 and yet no cups, no updates and after a few requests, no refund or further update at all. Indiegogo are useless and state that I need to contact the campaign directly. Yet when I contact the "The Huggable Co" (Based in SHEPTON MALLET, United Kingdom) They just ignore all contact.