Indiegogo

965 Mission Street, 6FL, 94103, San Francisco, United States
image
1.45
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

5.00%

1

85.00%
About Indiegogo

IndieGoGo is a collaborative way to fund ideas. Founded on the principles of opportunity, transparency, choice, and action, IndieGoGo launched in 2008 to provide any idea (creative, cause or entrepreneurial) the tools and process to raise money, offer perks and keep 100% ownership.

Tags
Contact Info

You need to Login first to submit your review.

image
JJ
GB

Don’t even bother contacting support The company is extremely unhelpful. Don’t even bother contacting them, as they mark queries and complaints as ‘solved’ without even acknowledging them. I was asking for clarification on something one of their team said, so it’s not like I’m asking them for something they can’t do! And even if I was, a simple email saying ‘sorry, we can’t help with that’ is better than just ignoring me. Makes it even funnier to me that the response to these negative reviews on here, is the company recommending us to use the contact button. If they give the same answer to this it just proves even further the fact that they don’t even bother reading what their users are asking/saying ETA: So look at their response...and guess what happened when I contacted that email? If you said it got marked as 'solved' with nobody contacting me, you get a cookie!

image
Leah Memphis
GB

Zero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.

image
g stefka
GR

The worst e-shopping experience I ever had The worst experience I ever had with ‘e-shopping’. I ordered an e-bike, it never came. For weeks I was trying with the customer service. Email after email. At first, I was getting the same automated answers. Covid excuses, supplier problems, they even claimed delays due to the Chinese New Year! Then they completely ignored me. Weeks turned into months. Meanwhile, false updates kept coming up in the site. Hopeless. I was mad, felt my money was lost, but I did not let go. That’s what they want you to do by being so unhelpful. So I also ignored them and made an official compIaint to the bank. After following a certain procedure, the credit card issuer fully refunded me, even after so many months -in the end they acknowledged it was a scam (what served as proof were the actual emails I got from indiegogo customer service!)

image
AJ
GB

A front for scammers and Ponzi schemes galore! Haven for simply taking peoples hard earned money and then placing the blame ultimately on the “backer” as its very clear they dont hold any of the “campaign starters” liable for the claims they make. Even after the campaign creators have then switched to selling the product on their own website. Opposed to following through on the campaign statements.

image
Neil Graham
CA

Indiegogo is a scam Indiegogo is a scam. A company that does no verification on campaign organizers. Uses crowdfunding and perks as a mechanism to officiate a purchase. Allows indiegogo to say you didn't purchase a product when you did. Saying that your product you ordered is just a perk of your donation all of this to get around consumer law. Indiegogo is just a mechanism to deliver money to scammers and facilitate there continued operation.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow