The worst e-shopping experience I ever had The worst experience I ever had with ‘e-shopping’. I ordered an e-bike, it never came. For weeks I was trying with the customer service. Email after email. At first, I was getting the same automated answers. Covid excuses, supplier problems, they even claimed delays due to the Chinese New Year! Then they completely ignored me. Weeks turned into months. Meanwhile, false updates kept coming up in the site. Hopeless. I was mad, felt my money was lost, but I did not let go. That’s what they want you to do by being so unhelpful. So I also ignored them and made an official compIaint to the bank. After following a certain procedure, the credit card issuer fully refunded me, even after so many months -in the end they acknowledged it was a scam (what served as proof were the actual emails I got from indiegogo customer service!)

Good comments are paid employees, bad are scamed customers. SCAM, AVOID them This company is a SCAM. I hope for you that you come here before creating a profile or buying anything. If you did, cancel and request a refund as soon as possible. I have spent 1K+ on a product, received updates as "copy pasted" and nothing ever happened. Indiegogo marketed the product heavily and the campain raised 3M+. They left with the money, and did not respected the terms and condition of Indiegogo. The company did nothing, and is just saying the usual "we were a yougn company, we are still learning..It is not our responsability" that they will probably post below here. AVOID or loose the money you send, up to you

Dishonest company The definition of “fraud” is: “The crime of getting money by deceiving people.” Indiegogo’s platform is built on taking your money, then taking zero responsibility for the outcome of the project you invest in. Don’t give them your money. EDIT: Indiegogo’s reply made me laugh, They spouted the same BS for months while I tried to get a refund for a fraudulent campaign.

Campaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.

Two years ago I payed 180 euro for… Two years ago I payed 180 euro for campaign that was just frode. Platform does not provide any protection and even after numerous interventions just kept campaign on line . Stay away from this Platform Yes this is campagne :GPS bike tracker. Fits in frame. You kept it on for a year instead to close it ! And please dot tell lies !