Contributions missing from my campaign I’m missing a third of the contributions I’ve received from my campaign. People have shown me contribution confirmations yet they visibly are missing on my side as a campaigner. This is up to 1/3rd of my contributors and I can’t event tell how many donations I may have missed. This is so alarming and upsetting. I’ve sent multiple help messages with no response. I’ve just started my campaign and am so worried about faulty transactions. I don’t know what to do. Please respond with a human.

Zero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.

You might as well burn your money than… You might as well burn your money than to back anything in Indiegogo, fraudsters! Stick to kickstarter.

Good comments are paid employees, bad are scamed customers. SCAM, AVOID them This company is a SCAM. I hope for you that you come here before creating a profile or buying anything. If you did, cancel and request a refund as soon as possible. I have spent 1K+ on a product, received updates as "copy pasted" and nothing ever happened. Indiegogo marketed the product heavily and the campain raised 3M+. They left with the money, and did not respected the terms and condition of Indiegogo. The company did nothing, and is just saying the usual "we were a yougn company, we are still learning..It is not our responsability" that they will probably post below here. AVOID or loose the money you send, up to you

IndieGoGo did not payed to us… We have organize a successful campaign for a new film about Gaza, after the worldwide success of our first film that it is on Netflix. They haven’t send us the funds. No explanation. No way to communicate with them. Literally, they are holding the funds of all the donors which in good faith have donated their money. We are a production company with 22 years of track record. Still don’t know if they will pay. However, keeping our funds and not even communicating with us speaks tons about IndieGoGo’s Inc lack of ethics, transparency, and lack of accountability.