Has anybody else been disappointed with PayPal? I always have thought highly of, and have always been a faithful and loyal customer of PayPal, but I have had nothing but bad service and poor support from them since late 2019 and the beginning of 2020!! And sadly, the latest claims I have required assistance with, were with two vendors from China that ripped me off, and no one would listen (via typed communication of course). Both of these vendors should be shutdown from selling through PayPal! But who am I, but just a faithful customer! I've heard Google Pay would be a better company to use. Spencer R. Lewis

Sold an item on eBay Sold an item on eBay. Buyer refused delivery, then filed a case with eBay and lost (no returns or refunds). Buyer then filed a case with PayPal and ended up getting a full refund. So I guess we can just win bids on eBay, never accept delivery, and get a full refund and seller eats shipping costs and restocking fees too? Screw PayPal. Don't use them unless absolutely necessary.

Paypal is crazy Paypal is crazy. A buyer returned a set of steak knives from my ebay site after four months of use claiming that they were not fit for purpose, one had fallen apart. Well let me tell you, the buyer was not fit for purpose. The knives were in a filthy disgusting condition and hadn't seen some water from the day they were purchased. And guess what, without giving me a chance to put my side of the argument forward paypal just automatically and merrily refunded the buyer. Must try that one myself, buy something with paypal, trash it for months then return it and get a 100% refund ... mmm ... will it work with a new Ferrari ,,,

You can't talk to anyone when you call… You can't talk to anyone when you call them. First of all the phone # is buried in the website and not easy to find. Then when you call, after being instructed by the online help that couldn't resolve your issue, the automated system says they're busy and get help online. The never ending cycle of terrible customer service.

Doesn't protect customers from scams Even when provided with large amounts of undeniable evidence that I was sold a fraudulent/scam product, Paypal wouldn't refund me as I technically received my item. Any reasonable business would have taken one look and realised the situation, but Paypal is not one of them.