LaClaire Hermann
GBGreat product, great Customer Service! The product is wonderful, but the thing that has won my loyalty is the customer service -- absolutely, unbelievably wonderful. When my third purchase stopped working, I thought there was no recourse, but decided to try Customer Service. This kind, patient person named GiGi offered several suggestions (that didn't help), and then offered to send me the newest model, gratis. She did, and when it came, I installed it in minutes. Worked perfectly on first try. It is pre-paired, which is a great improvement. Thank you, GiGi, and thank you AutoVox!
Bill G
GBGreat Customer Service from a company which stands by it's product I purchased the TW1 wireless backup camera some time ago. After the install was completed the camera and corresponding monitor functioned flawlessly until recently. The camera is mounted on a pickup truck. My preference is to back into spaces versus pulling straight in, therefore I use the camera a lot. I also installed the accompanying solar panel which does a good job of keeping the unit charged. Unfortunately, the battery suddenly died and would no longer hold a charge. I contacted customer service explaining what happened. After confirming that my attempts to re-charge were valid Auto-Vox agreed to replace the camera free-of-charge. A couple of days later I had my new camera. I charged, installed and tested the new unit which works. I would recommend this product to a friend.
畠中大輔
JPThe product and after-sales service are both excellent! I purchased the V5PRO and installed it on my Tesla Model 3. The quality of the product is excellent. I was satisfied with the support I received after the purchase.
Randolph L Allison
GBAUTO-VOX Is One Of The Best Companies I’ve Done Business With! AUTO-VOX is a terrific company to work with. The products are outstanding…high quality, great prices and the Customer Service is stunning! Nice people, highly trained, and committed to satisfying the customer! Customer acknowledgment and Service in my opinion either makes or breaks a company. AUTO-VOX has an outstanding Customer Service Representative. Her name is GiGi and I absolutely loved working with her! Polite, professional, and respectful! Great job GiGi! Thank you! AUTO-VOX…keep up the great work! -Randy
John
GBIf I could give these people 10 stars I… If I could give these people 10 stars I would.....I don't usually write reviews, but I must in this case! I had some trouble at first. These folks walked me through and even sent replacement equipment. Awesome!! Very good quality....clear, easy to install...I am real happy with my purchase and extremely happy with the customer service!! THANK YOU!! John B.