Gayle
GBGreat customer service Great customer service! I purchased a dashcam from Auto-Vox and the product is fantastic. However, I ran into issues with installation. The customer service rep was quick to ship out the proper mounting bracket at no charge. After receiving the proper bracket, I realized my vehicle had a different style fuse attachment than what was provided. Again, the customer service quickly sent out the proper attachment at not charge. The rep, Kaya, followed up with me a few times to verify that I received the parts and that the installation went well. I highly recommend products from this company!
Ned Dau
GBAuto-Vox V5 Pro / Excellent customer service I have been very happy with the Auto-Vox V5 PRO. Front and rear cameras and rear view mirror are high quality. I recently had damage to the rear view camera and received excellent customer service from Kaya who coordinated a replacement camera and followed up with me several times to ensure satisfaction.
Bill G
GBGreat Customer Service from a company which stands by it's product I purchased the TW1 wireless backup camera some time ago. After the install was completed the camera and corresponding monitor functioned flawlessly until recently. The camera is mounted on a pickup truck. My preference is to back into spaces versus pulling straight in, therefore I use the camera a lot. I also installed the accompanying solar panel which does a good job of keeping the unit charged. Unfortunately, the battery suddenly died and would no longer hold a charge. I contacted customer service explaining what happened. After confirming that my attempts to re-charge were valid Auto-Vox agreed to replace the camera free-of-charge. A couple of days later I had my new camera. I charged, installed and tested the new unit which works. I would recommend this product to a friend.
Arron
GBGreat product and great customer support Bought a great rear view mirror for my van. All worked great, but the camera failed. Going back to the company they have updated the camera to make it more robust and provided a discount to purchase which was well out of warranty. Customer support was fantastic.
Cliff toombs
GBauto-vox solar 4 I bought auto-vox solar 4 monitor and screen were nice, worked well! But mounting for camera very bad!! If mounting to back of camera area was a solid plastic or backed up with steel plate for screws , plus better screws , it would hold up ! I had mine break away at all screw holes , siliconed inside plate area and after drying all around edges and buffer under camera area. What area they thinking about vibration!!