Very helpful customer service I was trying to look up information on a person using their username. One site led me to ID strong. Even though I didn't get the information I needed and the original search that I could find it, the customer service agent was very helpful and kind and help me cancel ID strong because that's not what I needed.

no help at all no help at all. tried to reset my password using my email and i never received the email to reset it. i tried numerous times. and when i called no one was able to answer and their chat apparently doesn’t work even though they say it’s a 24/7 service

TRUSTWORTHY I accidentally registered for repeat and multiple services and charges. ID Strong was understanding and sympathetic and took time to patiently straighten out my account. This was especially important because I am disabled and on a fixed income. Thank you IDStrong.

I ordered subscription by accident I ordered subscription by accident. Spent a long time trying to figure out how to get refunded. Decided to call the customer service number listed.Within minutes the woman who answered was able to help. She was very attentive to my needs and very polite. Great customer service skills.

OMG the lady I spoke to was perfect in… OMG the lady I spoke to was perfect in every way. I loved her voice and her ability to help me accomplish my goal in an impressive way. She is a Top Tear Employee. I would steal her away from your company if I could. She is a professional well spoken well understood smart asset to your company. I own a call center and am a Call Center Consultant who is specializing in The Philippians as well as India. She is the model employee.She is the model I use to explain what a call center should look for in an employee. . Thank You!