Pauljunior
GBTRUSTWORTHY I accidentally registered for repeat and multiple services and charges. ID Strong was understanding and sympathetic and took time to patiently straighten out my account. This was especially important because I am disabled and on a fixed income. Thank you IDStrong.
Andreas Nordmand Andersen
DKOnly US user information allowed I tried to sign up, but they assume that I was an US user. Had to provide a state in order to complete, which I cannot do. I never entered a password, so now I cannot login again. I did somehow manage to cancel my subscription again through the email I got, but could not change the password again. I also payed from GPay, so they assumed that this was my email. It is not, since I only use a g-mail in order to use GPay. I could not change the email either in the signup. There are no password recovery link as well. This homepage is really bad. They should think about putting more effort into development of their homepage. The service it self seems to work quite well though, so still giving it 3 stars.
Heather Leisure
GBQuick Help! Thank you very much! A little credit card mix-up but it was assisted expeditiously. Customer Service was very very helpful in answering all my questions and taking care of my issue. Great job and thank you for your time and help!
Michael Bell
GBThe lady who contacted me was extremely… The lady who contacted me was extremely professional, courteous, kind, considerate, helpful, and knowledgeable. If I was her boss I would give her a raise in pay and a promotion. She is an asset to your company.
Colleen
GBI had so much trouble trying to access… I had so much trouble trying to access the site, taking several days to do so. Jordan was patient, professional and knowledgable. Thanks to her I was able to find out the answers to my concern. I appreciate her being on the other side of my phone call. Thanks again, Jordan! :-)