no help at all no help at all. tried to reset my password using my email and i never received the email to reset it. i tried numerous times. and when i called no one was able to answer and their chat apparently doesn’t work even though they say it’s a 24/7 service

I have not satisfied to your report. I have not satisfied to your report. It realized that my account was closed as of 2021. That is why I could not open Idstrong credit report. Now, I confirm that my account was closed already. Thank you

I ordered subscription by accident I ordered subscription by accident. Spent a long time trying to figure out how to get refunded. Decided to call the customer service number listed.Within minutes the woman who answered was able to help. She was very attentive to my needs and very polite. Great customer service skills.

I would recommend this customer service… I would recommend this customer service rep to anyone who needs help. She was very polite and helpful in all respect. I kept interrupt her not intentional I am just very impatient. She was so understanding and was telling me she was sorry I was the one who was sorry. But she had patients and very apologetic she was great, and I hope if I ever must call back I get her. But I feel bad because I could not remember her name. Thank you so much for your patients and kindness. Stay safe.

There were several mistakes on my first… There were several mistakes on my first search the person I was looking for has never lived any were but Kansas,. Mother and father were married in missouri.now that to be factual. As soon only named one sister that had passed many many years ago. Never mentioned and of my current siblings but it was ok