This is a fraudulent operation that has… This is a fraudulent operation that has zero customer service and stole my money. They did manage to answer my credit card company when I disputed the charge so there is a fraudulent human working this ring.

I am staying at Disney’s Pop Century… I am staying at Disney’s Pop Century resort. I’ve been tense and my idea of a vacation is R&R. I used the Big Toe App to book a deep tissue massage with Renpet S. She was AMAZING. Extremely relaxed and comfortable. Found my stressed areas even though I hadn’t mentioned some and after initial friendly conversation did an AMAZING and THOROUGH massage. Deep tissue, stretching, and good energy and vibes. The therapist and the therapy are one and this was top notch! If you need to relax and are in the Orlando area and or Disney I highly suggest booking services with Renpet S. It was great. As I wrote this I feel great, and this WAS the highlight of my vacation! PERFECT!

Terrible customer service. Run!! Terrible customer service. I moved a massage that I scheduled post op, but I was having complications. Had to pay a fee for that. Then I tried to change my appointment several days out when I had more issues. The day of my massage, I ended up in the hospital for emergency surgery. I paid almost two hundred dollars for nothing. In addition, there’s no way to communicate with the therapist before the session to even prepare them for what they are walking into. The worst.

Totally disgusted by this company Totally disgusted by this company! I can't reach anyone in customer service it said it would take 15 minutes I've been waiting for 52 still no response! They gave me a price online of $330 but yet they charged my card $400 415 and I still haven't even got a massage booked! I've reached out to customer service no response I've tried to cancel there's no way to do it online there's no customer contact number there's no way to talk to a live person BEWARE OF THIS COMPANY!!! TOTAL SCAM When I try to file a complaint they ask for a booking number and I never received one!

Do not trust this service Do not trust this service. You can't even confirm an appointment before they charge you. It's all a scam. The booking page says, "You will not be charged yet" - You enter your card information and then it charges you.. Like what kind of business is this place running. Even then, you are automatically set up with a person without having the opportunity to choose, read reviews of the person, read a bio of the person? Whoever created this app, has poor business mindset. Poor service, do not trust.