Great CS First review I see is, "Horrible customer service!" My experience was a complete opposite. I reached out because I hadn't heard back realizing my email wrong. The rep fixed my info, booked, and confirmed our appointment.

I booked appointment on Valentine’s Day… I booked appointment on Valentine’s Day and it’s said that I would not be charged until the appointment was confirmed but they charge my card . The appointment was not confirmed four hours before my appointment I called and they couldn’t tell me nothing but yes, they charged the card and somebody will be calling me, so I said go ahead and cancel the appointment because I can’t wait more hours before the time if somebody don’t show up and haven’t nobody’s confirmed, but you already receive the money. They still charge the card a cancellation fee.

Do not trust this service Do not trust this service. You can't even confirm an appointment before they charge you. It's all a scam. The booking page says, "You will not be charged yet" - You enter your card information and then it charges you.. Like what kind of business is this place running. Even then, you are automatically set up with a person without having the opportunity to choose, read reviews of the person, read a bio of the person? Whoever created this app, has poor business mindset. Poor service, do not trust.

Terrible customer service. Run!! Terrible customer service. I moved a massage that I scheduled post op, but I was having complications. Had to pay a fee for that. Then I tried to change my appointment several days out when I had more issues. The day of my massage, I ended up in the hospital for emergency surgery. I paid almost two hundred dollars for nothing. In addition, there’s no way to communicate with the therapist before the session to even prepare them for what they are walking into. The worst.

I had Kiiara from Charlotte North… I had Kiiara from Charlotte North Carolina I have never in my life had a better massage. I am a survivor of a major car accident and I am a congestive heart failure patient so to help me get relaxation is difficult and if I happen to fall asleep on you that is a compliment, she had me asleep and the first 30 minutes out of a 90 minute massage, but kept quietly speaking with me to make sure that I was pleased with her process. She worked through therapeutic stretching tension release fluid release I could not have asked for more compassionate therapist, she was slow and methodical and many therapist go way too fast, going slow and taking time to understand the body and being intuitive is very important and she was all of this , best experience ever !