Hired clothing was too lose - many previous wearers? Having had excellent service in Bath St, or so I thought, I tried on the hired kilt set in Duke St. and found all items were too baggy. Clearly, try-on items are much less worn & therefore nearer their original size. No matter; all items inc. shoes were efficiently and, without quibble, re-issued to fit. However, after less than a hour of wear the soles on both shoes became lose and when leaving the venue to change into my non-dress shoes I just happened to have with me, the now lose soul caught on a carpet tripping me up. My issue is not the faulty hire as such (although clearly this is a result of poor checking or perhaps a sloppy repair) but I was simply told “that’s what can happen with shoes” and a brief apology. I asked, “is that all you can do about it?” and when the same answer was given, I couldn’t be bothered taking the issue further and walked out without comment. Surely, this company with such a good reputation could have a better initial reply? PS: Once home, further contact was made and I understand some financial settlement was to be offered but the damage was done, I’d had a good day at the event and didn’t need to take this further.

Wow phoned friday to hire a jacket and… Wow phoned friday to hire a jacket and waistcoat, turned up on booked appointment to be told there would be a surcharge, explained i need a prince charlie for a formal to be told they don't hire them, even though i asked for this on initial call, waste of time and now left me trying to source 3 days before event

Their arrangements are beautiful Their arrangements are beautiful. They were willing to make adjustments to flower selections show on their website. I have used them to deliver three arrangements in the past couple of weeks.

A gem of a shop The staff were very knowledgeable, friendly and helpful. It's such a cool shop - look no further for kilt hire.

Ordered masks which are lovely Ordered masks which are lovely, well made. Very obliging, great service. Thanks.