Brian
GBTop Notch Customer Service … We had an issue with a sink that originated in manufacturing and Lee Hazer was exceptional in getting this issue resolved for us quickly! We highly recommend Chef’s Deal as they truly care about their customers! We will continue to purchase our equipment from them based on our first experience! If I could give her 10 stars I would!!
Patricia
GBI highly recommend using Chef’s Deal… I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.
Josh Virkler
GBBummed out with the service! Please save yourself money and don't use this company! I waited and waited to try to get my situation rectified before writing this review, but they did not. I'm out almost $1k and have a piece of equipment I can't use, based on the recommendation of their team. I'm very disappointed and want to save you from the same situation.
T Daniels
GBThe right people make everything better… I recently chose Chef’s Deal as the supplier for a professional waffle maker purchase and I am glad I did. Through a mistake I made, I received a waffle maker I did not want, but the customer service staff at Chef’s Deal were very helpful in both arranging the return and helping get the maker I really wanted ordered. I recently received and tried out the new waffle maker and I could not be happier with the purchase or Chef’s Deal’s very helpful service.
Irving Bernal
GBBad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.