The right people make everything better… I recently chose Chef’s Deal as the supplier for a professional waffle maker purchase and I am glad I did. Through a mistake I made, I received a waffle maker I did not want, but the customer service staff at Chef’s Deal were very helpful in both arranging the return and helping get the maker I really wanted ordered. I recently received and tried out the new waffle maker and I could not be happier with the purchase or Chef’s Deal’s very helpful service.

Purchased two commercial microwaves We purchased two commercial microwaves. One of the two microwaves button pads stopped operating after about a month. We called Anama who sent a local technician to repair the unit with new parts. The manufacture covered the labour and parts. We paid for the shipping.

Purchase of a large walk-in freezer… We purchased a large indoor walk-in freezer and the whole team was very nice, helpful and knowledgeable about their product. They were quite quick to respond and efficient in facilitating our purchase. We would buy from them again if another need arises in the future.

walk in cooler purchase My sales agent helped me choose which unit was best for my needs. When it was delivered there was one issue of damage that wasn't noticed until after the driver left. I took pictures of the damaged panel and sent them to have them review and send me a replacement panel. I received the replacement within a reasonable time frame.

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.