Mark Pfeifer
GBDuring the order processEpic Experience!!! During the order process, Mila answered all of my questions and even asked me some questions to make sure I was purchasing the correct piece of equipment for my needs. She followed up with me multiple times after my order to update me on the shipping status and delivery date. I will be ordering from Chef's Deal again!
Joe Juneau
GBBought a Migali freezer from Chefs… Bought a Migali freezer from Chefs Deal, we are extremely pleased with this item. Had problems with the shipping company, so I called Operations Manager Heidi Masser. It was so nice to know that someone "Had My Back". She absolutely made bad experience tolerable. Thanks again Heidi and others that helped.
Patricia
GBI highly recommend using Chef’s Deal… I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.
Greg
GBGreat Vendors to Work With I used their services recently and they did not disappoint. They go above and beyond. The support staff is outstanding. I worked specifically with Lee on an issue (that was not Chef's Deal's fault) and needless to say the support was professional, timely and the dedication was unwavering. Thank you to Chef's Deal and their outstanding team.
Josh Virkler
GBBummed out with the service! Please save yourself money and don't use this company! I waited and waited to try to get my situation rectified before writing this review, but they did not. I'm out almost $1k and have a piece of equipment I can't use, based on the recommendation of their team. I'm very disappointed and want to save you from the same situation.