I highly recommend using Chef’s Deal… I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.

The right people make everything better… I recently chose Chef’s Deal as the supplier for a professional waffle maker purchase and I am glad I did. Through a mistake I made, I received a waffle maker I did not want, but the customer service staff at Chef’s Deal were very helpful in both arranging the return and helping get the maker I really wanted ordered. I recently received and tried out the new waffle maker and I could not be happier with the purchase or Chef’s Deal’s very helpful service.

Best price, best customer service After lots of research, Chef's Deal had the best deal. Plus our customer service rep saw us through until we received the product on site. Will happily use them in the future as well tell others about them.

Bought a Migali freezer from Chefs… Bought a Migali freezer from Chefs Deal, we are extremely pleased with this item. Had problems with the shipping company, so I called Operations Manager Heidi Masser. It was so nice to know that someone "Had My Back". She absolutely made bad experience tolerable. Thanks again Heidi and others that helped.

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.