During the order processEpic Experience!!! During the order process, Mila answered all of my questions and even asked me some questions to make sure I was purchasing the correct piece of equipment for my needs. She followed up with me multiple times after my order to update me on the shipping status and delivery date. I will be ordering from Chef's Deal again!

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.

walk in cooler purchase My sales agent helped me choose which unit was best for my needs. When it was delivered there was one issue of damage that wasn't noticed until after the driver left. I took pictures of the damaged panel and sent them to have them review and send me a replacement panel. I received the replacement within a reasonable time frame.

Purchase of a large walk-in freezer… We purchased a large indoor walk-in freezer and the whole team was very nice, helpful and knowledgeable about their product. They were quite quick to respond and efficient in facilitating our purchase. We would buy from them again if another need arises in the future.

Amazing deals and EXCELLENT Customer Service! Who doesn't love competitive prices? At Chef's Deal, you absolutely get a bang for your buck – it's not called a 'deal' for nothing! But what I love most about Chef's Deal is the beyond EXCELLENT customer service. An issue that most vendors might consider trivial becomes a top priority for their amazing customer service team! Lee is incredible at making sure you are taken care of!