Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.

Phenomenal Customer Service- Highly Recommend Phenomenal experience with Zoey at Chef's Deal. We just received our 10' hood and it looks great. Our company was dealing with this project for many months which required a lot of questions and back and forth - Zoey did not miss a beat. She provided product data on the various hoods we were looking into, updated quotes as necessary, and periodically checked in on our project needs. She was very informative and quick to respond with any inquiry I had no matter how big or small. They worked with us to figure out what worked best for our project and gave us guidance on some requirements that were necessary to meet code. 10/10 customer service.

Zoey Is Great! Zoey has been excellent to work with throughout this whole process. I have written and received two school grants for a commercial convection oven and for a walk-in freezer. Zoey gave me updates throughout the process of ordering and was excellent to work with.

5 Star Service! I don't usually write a review because I normally don't get outstanding service, but Turk Denktas went above and beyond to help me and I got outstanding customer service with him. He was super fast, he was very personable, he listened carefully to what I needed, and helped me from start to finish in a way that I felt extremely comfortable throughout the entire process. Turk is definitely your guy when it comes to sales! I highly recommend Chef's Deal as a company and highly recommend you reach out to Turk D. if you need help on sales and/or if you need information on the equipment. Thank you so much Turk!

The right people make everything better… I recently chose Chef’s Deal as the supplier for a professional waffle maker purchase and I am glad I did. Through a mistake I made, I received a waffle maker I did not want, but the customer service staff at Chef’s Deal were very helpful in both arranging the return and helping get the maker I really wanted ordered. I recently received and tried out the new waffle maker and I could not be happier with the purchase or Chef’s Deal’s very helpful service.