Purchased two commercial microwaves We purchased two commercial microwaves. One of the two microwaves button pads stopped operating after about a month. We called Anama who sent a local technician to repair the unit with new parts. The manufacture covered the labour and parts. We paid for the shipping.

During the order processEpic Experience!!! During the order process, Mila answered all of my questions and even asked me some questions to make sure I was purchasing the correct piece of equipment for my needs. She followed up with me multiple times after my order to update me on the shipping status and delivery date. I will be ordering from Chef's Deal again!

Top Notch Customer Service … We had an issue with a sink that originated in manufacturing and Lee Hazer was exceptional in getting this issue resolved for us quickly! We highly recommend Chef’s Deal as they truly care about their customers! We will continue to purchase our equipment from them based on our first experience! If I could give her 10 stars I would!!

I highly recommend using Chef’s Deal… I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.