Joe Juneau
GBBought a Migali freezer from Chefs… Bought a Migali freezer from Chefs Deal, we are extremely pleased with this item. Had problems with the shipping company, so I called Operations Manager Heidi Masser. It was so nice to know that someone "Had My Back". She absolutely made bad experience tolerable. Thanks again Heidi and others that helped.
Mark Pfeifer
GBDuring the order processEpic Experience!!! During the order process, Mila answered all of my questions and even asked me some questions to make sure I was purchasing the correct piece of equipment for my needs. She followed up with me multiple times after my order to update me on the shipping status and delivery date. I will be ordering from Chef's Deal again!
MP
GBPhenomenal Customer Service- Highly Recommend Phenomenal experience with Zoey at Chef's Deal. We just received our 10' hood and it looks great. Our company was dealing with this project for many months which required a lot of questions and back and forth - Zoey did not miss a beat. She provided product data on the various hoods we were looking into, updated quotes as necessary, and periodically checked in on our project needs. She was very informative and quick to respond with any inquiry I had no matter how big or small. They worked with us to figure out what worked best for our project and gave us guidance on some requirements that were necessary to meet code. 10/10 customer service.
Brian
GBTop Notch Customer Service … We had an issue with a sink that originated in manufacturing and Lee Hazer was exceptional in getting this issue resolved for us quickly! We highly recommend Chef’s Deal as they truly care about their customers! We will continue to purchase our equipment from them based on our first experience! If I could give her 10 stars I would!!
Irving Bernal
GBBad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.