Bought a Migali freezer from Chefs… Bought a Migali freezer from Chefs Deal, we are extremely pleased with this item. Had problems with the shipping company, so I called Operations Manager Heidi Masser. It was so nice to know that someone "Had My Back". She absolutely made bad experience tolerable. Thanks again Heidi and others that helped.

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.

Amazing deals and EXCELLENT Customer Service! Who doesn't love competitive prices? At Chef's Deal, you absolutely get a bang for your buck – it's not called a 'deal' for nothing! But what I love most about Chef's Deal is the beyond EXCELLENT customer service. An issue that most vendors might consider trivial becomes a top priority for their amazing customer service team! Lee is incredible at making sure you are taken care of!

During the order processEpic Experience!!! During the order process, Mila answered all of my questions and even asked me some questions to make sure I was purchasing the correct piece of equipment for my needs. She followed up with me multiple times after my order to update me on the shipping status and delivery date. I will be ordering from Chef's Deal again!

Great company representative Great company representative, she was very knowledgeable and so pleasant to work with. Walked us through all the steps to insure the order was correct and shipment details were accurate.