I highly recommend using Chef’s Deal… I highly recommend using Chef’s Deal for your restaurant equipment needs. They are prompt in the order and delivery process and the customer service is outstanding. I had an issue (not the company’s fault) and Lee H. in customer service replied to me IMMEDIATELY and kept following up until the issue was resolved. I’m so used to having to repeatedly reach out to companies in order to try to get any kind of an answer, and this difference in customer service was such a huge relief.

Great company representative Great company representative, she was very knowledgeable and so pleasant to work with. Walked us through all the steps to insure the order was correct and shipment details were accurate.

Bummed out with the service! Please save yourself money and don't use this company! I waited and waited to try to get my situation rectified before writing this review, but they did not. I'm out almost $1k and have a piece of equipment I can't use, based on the recommendation of their team. I'm very disappointed and want to save you from the same situation.

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.

Phenomenal Customer Service- Highly Recommend Phenomenal experience with Zoey at Chef's Deal. We just received our 10' hood and it looks great. Our company was dealing with this project for many months which required a lot of questions and back and forth - Zoey did not miss a beat. She provided product data on the various hoods we were looking into, updated quotes as necessary, and periodically checked in on our project needs. She was very informative and quick to respond with any inquiry I had no matter how big or small. They worked with us to figure out what worked best for our project and gave us guidance on some requirements that were necessary to meet code. 10/10 customer service.