The right people make everything better… I recently chose Chef’s Deal as the supplier for a professional waffle maker purchase and I am glad I did. Through a mistake I made, I received a waffle maker I did not want, but the customer service staff at Chef’s Deal were very helpful in both arranging the return and helping get the maker I really wanted ordered. I recently received and tried out the new waffle maker and I could not be happier with the purchase or Chef’s Deal’s very helpful service.

Zoey Is Great! Zoey has been excellent to work with throughout this whole process. I have written and received two school grants for a commercial convection oven and for a walk-in freezer. Zoey gave me updates throughout the process of ordering and was excellent to work with.

Bought a Migali freezer from Chefs… Bought a Migali freezer from Chefs Deal, we are extremely pleased with this item. Had problems with the shipping company, so I called Operations Manager Heidi Masser. It was so nice to know that someone "Had My Back". She absolutely made bad experience tolerable. Thanks again Heidi and others that helped.

walk in cooler purchase My sales agent helped me choose which unit was best for my needs. When it was delivered there was one issue of damage that wasn't noticed until after the driver left. I took pictures of the damaged panel and sent them to have them review and send me a replacement panel. I received the replacement within a reasonable time frame.

Bad Customer Service I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.