I ordered several things from this… I ordered several things from this company almost a month ago. They have not shipped anything yet. And despite my attempts to contact them they have not responded. 1star isn't low enough. They don't even have a phone number. We are located in the same state as well. Don't waste your money on these scamers.

Never received order Ordered November 26, today is December 13 still no update on shipping or my order. Reached out via email and Daniel told me I should receive my order by yesterday or the day before. Never giving any tracking information. Was told my order must have been overlooked by mistake and gave a partial refund. I ordered supplies for a reptile show in December 16. I ordered early AF to assure I had the supplies in time and was just let down over and by this company. At this point I'm assuming they are scammers taking people's money and will be contacting my bank.

Love this company great product Love this company great product, fast delivery and easy site to navigate will do business again.

None existing customer service I ordered springtails. Found them locally instead I have been trying to cancel the order for 2 weeks now. Near to impossible it seems.

The majority of the Springtails I… The majority of the Springtails I received were dead on arrival. After having them for a couple of days there might be a dozen or more alive out of the 250+ it said I purchased. The charcoal, food, and container that came with the kit all seem nice.