jerm
GBNever received order Ordered November 26, today is December 13 still no update on shipping or my order. Reached out via email and Daniel told me I should receive my order by yesterday or the day before. Never giving any tracking information. Was told my order must have been overlooked by mistake and gave a partial refund. I ordered supplies for a reptile show in December 16. I ordered early AF to assure I had the supplies in time and was just let down over and by this company. At this point I'm assuming they are scammers taking people's money and will be contacting my bank.
Cody
GBThriving springtails! I wanted charcoal for a new springtail culture and I got it pretty cheap! I do wish I’d seen the option to ask for smaller pieces because I would have liked that, but it’s not terribly hard for me to simply break these pieces down smaller so it works out! My springtails seem pretty happy so far, thanks!
Serena Marie
GBOverall wonderful experience Overall wonderful experience! We had a few hiccups while the first package was in transit but Daniel went above and beyond when it came down to correcting the issues. Will absolutely buy from again
Luke Hoffman
GBBig nope Took a week to ship it, once it came, i got my substrate, but i was missing the charcoal I also ordered. But most of all, the 250ct springtails I ordered were barely even 25ct. Super disappointed.
Stephen Honea
GBThe majority of the Springtails I… The majority of the Springtails I received were dead on arrival. After having them for a couple of days there might be a dozen or more alive out of the 250+ it said I purchased. The charcoal, food, and container that came with the kit all seem nice.