Everything arrived well packed -

Speedy shipping My critters arrived alive and well, quickly adapted to my tank and are thriving.

Very nice to work with Very nice to work with. Thank you!

I ordered plastic cups a month ago I ordered plastic cups a month ago. It’s not even a reptile dude. Send the product I payed for or give me my money back so I can buy from someone that actually sends products. It still just says pending. No shipping info nothing.

Received less than I ordered Shipment was received earlier than expected with tracking information. However, I was away for the weekend expecting the package to be delivered on Monday like the tracking information suggested. However, I got the package Saturday and it sat in the mailbox longer than I hoped. Luckily, temps were alright so it wasn't too big an issue. Granted, this was not west coasts problem, just mine. However, I ordered 250+ tropical springtails, but did not receive 250+. I sifted through the charcoal pieces looking for them and could only find 20-30. I'm sure there's enough to get a colony established, but its a huge let down that there was significantly fewer than 250.