Overall wonderful experience Overall wonderful experience! We had a few hiccups while the first package was in transit but Daniel went above and beyond when it came down to correcting the issues. Will absolutely buy from again

Speedy shipping My critters arrived alive and well, quickly adapted to my tank and are thriving.

Received less than I ordered Shipment was received earlier than expected with tracking information. However, I was away for the weekend expecting the package to be delivered on Monday like the tracking information suggested. However, I got the package Saturday and it sat in the mailbox longer than I hoped. Luckily, temps were alright so it wasn't too big an issue. Granted, this was not west coasts problem, just mine. However, I ordered 250+ tropical springtails, but did not receive 250+. I sifted through the charcoal pieces looking for them and could only find 20-30. I'm sure there's enough to get a colony established, but its a huge let down that there was significantly fewer than 250.

Love this company great product Love this company great product, fast delivery and easy site to navigate will do business again.

active, mostly living only a few dead ones in the lot, the rest are very active