Since this was the first time that I… Since this was the first time that I ordered glasses online I wanted to make sure that it was all right with my prescription and fit into the glass frame that I chose. I called them and they were so very helpful and I feel confident that I ordered the right frame and the right lenses, at this point I would recommend them.

The first time I called in The first time I called in, a very helpful gentleman had assisted me. Although it did not result in a sale at that time, the A+ customer service I received led me to come back to purchase the same pair of frames I initially called about. I talked to another person today whom was helpful too when I was checking out.

Great it was quick and easy Great it was quick and easy. I was just wondering how to find other frames that would fit my lens. Just for the future. Also I would just like to mention I have purchased these frames before thru Sterling Optical and the case you sent actually broke my frames they were to small. Not sure if they put it togther or you guys did. It was the red case All the best Jennifer thank you!!!!

It was easy to put in prescription and… It was easy to put in prescription and it was cost effective

Lens Coatings are considered Prescription Website states that prescription glasses must be canceled within 3 hours of purchase. There is no policy stated for non-prescription cancellations; however, the customer service rep, who loudly talked over me, stated that it is clearly stated on the website that applying coating to lens is the equivalent of a rx order and cannot be canceled. So, unless you buy frames with clear plastic lenses with no rx and no coating (which have no purpose), in truth, NONE of the glasses can be canceled after 3 hours.