Had a problem with wallet I… Had a problem with wallet I ordered......Customer service got a new wallet out to me immediately and refunded shipping fees. This is a company that treats its customers sooooo well!

Great bag Great bag. Good quality. Wish it had a water bottle pocket but oh well.

Super cute Super cute, great quality bag! Nicely made, looks just like the online pictures, including accurate color. Arrived promptly as promised, well packaged, in perfect condition. Seller was communicative and helpful answering questions before I placed my order—I wanted to know about the weight difference between the canvas and nylon for my achy shoulders’ sake and they gave me a very precise answer that helped me decide.

Love the material but not as roomy as the Canfield I had a Canfield B for 2 years but it stained easily and the computer sleeve became undone on one side so I tried the Finchley A. I like the Finchley better in terms of fabric, looks more rigid (Canfield was too floppy) and I think it will be more stain resistant. It holds much less though. I used to be able to fit my lap top, my lunchbox and an extra sweater in my Canfield. Now I can just fit my lap top and a couple small items like my glasses case. Also the bottle pockets are so small, none of my water bottles fit so I have to put my water bottle in the bag which makes it look silly cause the back is so thin. But it's still the best looking and best priced laptop backpack out there so I am keeping it.

Kind of perfect These bags are nicely designed and of very high quality. I returned one (Bantry, small) because it was smaller than I was hoping for, and the return procedure went smoothly. The bag I did keep (Finchley, medium) is perfect for my needs. It is structured, but not too rigid; it has lots of useful pockets, inside and out. It holds all my everyday needs, but also has room for a couple of books and a sweater, or lunch and binoculars. I wasn't really looking for a laptop bag, but my MacBook fits perfectly in the padded section, so I will be able to easily add that when needed. Really almost the perfect bag for me, and I think it will look good for a long time.