Had a problem with wallet I… Had a problem with wallet I ordered......Customer service got a new wallet out to me immediately and refunded shipping fees. This is a company that treats its customers sooooo well!

I had to reach out to ORI London due to… I had to reach out to ORI London due to damages received to my bag during shipment. I was contacted in a short period of time to let me know they had received my note and a new bag would be sent out right away. It is obvious this company values their customers and takes pride in their customer service. Thank you 😊

The small cross-body bag is great at… The small cross-body bag is great at serving the purpose it was purchased for. I was seeking something that can be used for walks on the beach this summer to hold my phone and other needed items. I have also used it since its arrival for holding the items needed to take my "grand dog" on walks while her family is out of the country. She likes to walk at 5-5:30 am and a flashlight is a necessity.

The “scooter bag” is okay and glad I… The “scooter bag” is okay and glad I got the large; and that the straps are adjustable to wear the bag in front to prevent “pickpockets” and the “grab bag thief’s” but still a bit use to wearing.

Excellent customer service The zipper on my favorite ORI bag broke and it was covered under the warranty so customer service shipped me a new bag. It was so quick and easy! Great customer support!!!!