Excellent customer service The zipper on my favorite ORI bag broke and it was covered under the warranty so customer service shipped me a new bag. It was so quick and easy! Great customer support!!!!

Fantastic Bags!! ORI are incredibly made bags! They are durable and beautiful and have great pockets and detailing! Their customer service is also top notch! Highly recommend, I am and will be a continued customer!

Super cute Super cute, great quality bag! Nicely made, looks just like the online pictures, including accurate color. Arrived promptly as promised, well packaged, in perfect condition. Seller was communicative and helpful answering questions before I placed my order—I wanted to know about the weight difference between the canvas and nylon for my achy shoulders’ sake and they gave me a very precise answer that helped me decide.

My only suggestion is to review your… My only suggestion is to review your packaging. My items were received all scrunch and wrinkled. I’m assuming those will work themselves out in time, but some bubble wrap or a box would have avoided them from happening at all. Your site l and process was fine. Just the packaging for your shipping.

The small cross-body bag is great at… The small cross-body bag is great at serving the purpose it was purchased for. I was seeking something that can be used for walks on the beach this summer to hold my phone and other needed items. I have also used it since its arrival for holding the items needed to take my "grand dog" on walks while her family is out of the country. She likes to walk at 5-5:30 am and a flashlight is a necessity.