Good comms but problem still exits.... I got immediate reply from someone and the comm itself was great. The only reason I dropt one star is because the problem I was communicating--wasn't settled. I asked for the original box and I did get a YES answer. However, the scarf arrived without any box.S So.... Not really sure whether I am going to wait for more days ?

Thanks for the overnight delivery Delivery of scarf was late for a couple of days but upon receiving my call and hearing my explanation about the need of quick delivery for my wife's birthday, they sent it through overnight express mail and my wife and I were happy to receive it on her birthday. Many thanks to their effort to satisfy our need.

Great Customer Service !!! I had an issue with shipping where am currently located and they figured out that the shipping carrier didn't ship here everything happened the same day i made the purchase. Made everything easy, no hassle shopping.

Personalized service I've ordered gift scarves from Comomilano a few times. They have given me personalized service so that a gift card and the scarf company's box was included with the gifts. I was kept apprised of when the gifts were due to be delivered and were actually delivered. In every case, the recipient was delighted with their scarf. The breadth of their scarf offerings means that I always find a scarf I think my friend would like (and have added several scarves to my own wardrobe).

I ordered 3 scarves prematurely I ordered 3 scarves prematurely, and knew that I have to return one of them right away as soon as they were shipped. I wanted a different one instead. I emailed them about the situation, and got a response right away. Jorden started the process for shipping for what I really wanted. Excellent customer service goes a long way. I highly recommend Como Milano to everyone who wants quality scarves at reasonable price. I'll definitely return to Como Milano for future scarf shopping.