Katherine Mumford
GBBought two swimsuits and exchanged one… Bought two swimsuits and exchanged one for a different size. Customer services team were really helpful and sorted the exchange very quickly. Absolutely love the pieces and get complimented on them whenever I wear them!
Belinda Liversedge
GBI always get compliments when I wear Paper! Paper is run by real people who are there at the end of an email to help you with any issues. I also just love the brand, its sustainable credentials and unmatched style - I always get compliments when I wear Paper!
Holly Stille
GBObsessed with my Suit! Absolutely adore my new Paper London suit! The quality of the fabric is just amazing, so soft and hangs beautifully! I have never had so many compliments on an outfit when I wore it! The customer service was super responsive and helpful in aiding me to find my correct size and the shipping was super speedy and came next day! Will definitely be growing my wardrobe with more Paper pieces.
Laura
IETerrible customer service I bought 2 swimsuits on March 31st, I have emailed their customer service twice & messaged them on their website to get an update on my order & have received no reply at all. I’m heading off on holiday next week & unlikely to have them at this stage. I understand that delays can happen but not getting any replies is beyond disappointing. Will never buy from them again
Ellen
GBAmazing customer care team Customer care was super helpful working on an size exchange for me on a out of stock item. Kept me up to date, very proactive and so nice. I was a little worried ordering from a company based outside of the US but they made it easy.