Ellen
GBAmazing customer care team Customer care was super helpful working on an size exchange for me on a out of stock item. Kept me up to date, very proactive and so nice. I was a little worried ordering from a company based outside of the US but they made it easy.
Alex & Barbara Douds
GBFabulous customer service Fabulous customer service! Had to exchange an item due to size, and then a back order. Along every step of the way, the customer representative, (Helen?), kept me informed about the status of my order. I felt certain she would do everything in her power to make sure the order was correct. Also, I give 5 stars to the quality of the products we’ve ordered. Many thanks to Paper London for being an outstanding company.
Julia Glazebrook
GBBikini arrived squashed in a small … Bikini arrived squashed in a small envelope wrapped in black tissue …. Not a good start … bikini was of average quality …. Bikini bottoms too high …. Didn’t do me any favours … so bikini has been returned .
Daisy
GBWhat a beautiful brand! Such stunning fabrics and colours! I've got so many compliments on my dresses, the details are what really makes the item. My favourite brand for show stopping dresses!
Katherine Mumford
GBBought two swimsuits and exchanged one… Bought two swimsuits and exchanged one for a different size. Customer services team were really helpful and sorted the exchange very quickly. Absolutely love the pieces and get complimented on them whenever I wear them!