Fantastic first ever purchase with Sign I purchased my first ever bag with Sign of the Times (who have a lovely store in Sloane Square as well), and the bag was delivered on time (as I paid additional for express shipping) & great quality for the price I paid for a vintage Chanel. I’ve been more truly impressed with the after sales support that I’ve received from Alba - in dealing with all my queries about the bag and looking after it. I would highly recommend :) X

It was a mind blowing experience with some dream to have designers bags and accessories at such great pieces It was the wide spread of items and the fantastic prices and the items were in reasonably good conditions.

Have been a customer for nearly 30… Have been a customer for nearly 30 years. Highly recommend.

Poor customer service I was not made aware when I returned the clothes in person that Sales items were not refundable but just credited. This was very frustrating and maybe should be made clearer on their web page. I explained that I lived locally but had a broken wrist and that is why I had to order the clothes on line. I don't see why sales goods should be treated any differently than their other clothes. They had the clothes back again promptly to resell. Their credit note is only valid for 3 months which is also very unfair. It is also very difficult to get through to them on the phone. I left 3 voicemails and no one returned my calls

LOVE LOVE LOVE LOVE LOVE LOVE, Wonderful store. Visited London in June of 2023. Fell in love with the store , Been back home in the US for 7 months have done 4 orders since. Best regards - Stacy from Virginia.