The bags and clothing I find are always… The bags and clothing I find are always of excellent quality even if the price is higher than the market. The best purchases are made with periodic offers.

Fantastic first ever purchase with Sign I purchased my first ever bag with Sign of the Times (who have a lovely store in Sloane Square as well), and the bag was delivered on time (as I paid additional for express shipping) & great quality for the price I paid for a vintage Chanel. I’ve been more truly impressed with the after sales support that I’ve received from Alba - in dealing with all my queries about the bag and looking after it. I would highly recommend :) X

My favorite high end resale shop in… My favorite high end resale shop in London & online! Burberry, Skiim Paris, Alexander McQueen & Victoria Beckham are just a few of the designer clothing brands I’ve purchased at 60 to 80% off retail prices. All of the items were in pristine condition. Some were even brand new with the tags still attached.

A great consignment shop A great consignment shop, wonderful staff and their stock is second to none new delights arrive daily they are always authentic and pricing is very fair. Always a delight to visit to this shop, I’ve personally been shopping there for many many years . Claudine will always give you a honest straightforward opinion and is really helpful

Shocking returns process. Still awaiting a refund 5 weeks later. Their products are excellent until you need to return in accordance with their T&Cs. I am still waiting a refund 4 5 weeks on from a tracked return. My bank has had to intervene with the company. This undermines consumer confidence in what should be a high class operation. Particularly irritating when you can see the dress you returned for sale again with them….I will no longer purchase from SOTT which is really sad as I think they have some excellent stock.