Absolutely amazing… I brought my first handbag from sign of the times this month and I can’t recommend this company more highly. The handbag was in far better condition than I originally thought and cleaned up just like new. The delivery was super quick and the the communication is so friendly. I’m so pleased to have discovered this company and can’t wait to make another purchase soon 😊

Shocking returns process. Still awaiting a refund 5 weeks later. Their products are excellent until you need to return in accordance with their T&Cs. I am still waiting a refund 4 5 weeks on from a tracked return. My bank has had to intervene with the company. This undermines consumer confidence in what should be a high class operation. Particularly irritating when you can see the dress you returned for sale again with them….I will no longer purchase from SOTT which is really sad as I think they have some excellent stock.

Fantastic first ever purchase with Sign I purchased my first ever bag with Sign of the Times (who have a lovely store in Sloane Square as well), and the bag was delivered on time (as I paid additional for express shipping) & great quality for the price I paid for a vintage Chanel. I’ve been more truly impressed with the after sales support that I’ve received from Alba - in dealing with all my queries about the bag and looking after it. I would highly recommend :) X

Hold onto sellers' money and don't respond to emails, WhatsApp or phonecalls Despite phonecalls (straight to voicemail), emails and WhatsApp messages, I have still not be paid for my Chanel dress SOTT sold, nor have I received any response from them. Response times are wonderful at the beginning of the process as they try to win your luxury item but thereafter, silence. My initial complaint was finally read but not my query was not checked so their response was inaccurate. Since then my WhatsApp messages sit delivered but unread, my phone messages and emails ignored. And still they hold onto my cash, gaining interest on my money. Perhaps a public complaint might make them rethink their treatment of sellers. It has certainly made me rethink who I shall sell through in future.

Very happy customer Fantastic products... competitive prices.... ease of ordering/payment on website and such prompt delivery means U have Ur purchases quickly.... really like that😊